Manager Product Fraud Intelligence

3 weeks ago

Johannesburg, South Africa South African Bankers Services Company Pty Ltd Full time

**Job Description**:
BankservAfrica form part of the South African National Payments System and are a trusted partner of the financial industry, including banking institutions, and therefore require that employees adhere to unwavering standards of honesty and transparency in performing their duties.

PURPOSE

As the Manager Product for Fraud Intelligence, you will be responsible to develop, manage and grow BankservAfrica’s fraud intelligence suite of products and services. The role includes managing the overall product lifecycle and evolution of services for the product from conception, transition of new and uptake by customers, by examining and considering market needs. The role is primarily responsible for overall product delivery, marketing its services, support, stakeholder management and continuous demonstration of return of investment. The primary goal is to position and drive value creation of the product and its services into the financial services industry and extended markets to the benefit of the national payments system.

You will engage with the following stakeholders:
Internal:

- Fraud analytics and business intelligence
- Fraud operations, support and investigations
- Product owners
- Customer relationship management and support teams
- IT Infrastructure, Delivery and Data
- Executive management and shared services

External:

- Banks and Financial Services Industry
- Industry Stakeholders, Regulators and Role Players
- Service Providers and Vendors
- SADC Regional Role Players
- New Markets

Your key responsibilities include:

- Translate business goals and market needs into product strategies.
- Define and be accountable for the product portfolio and service metrics.
- Manage the product lifecycle and marketing initiatives and spend.
- Translate analytics, data, and customer feedback into actionable product plans.
- Develop and manage the product roadmap and backlog to meet business objectives and goals.
- Assist with the development of collateral to drive value creation and enhance the customer experience.
- Draft and submit business case rationale for new investment of new products and services.
- Identify and implement solutions to mitigate product, service, and market risks.
- Work with key stakeholders to design and deliver the product strategy and suite of services.
- Collaborate with industry roles players and customers to drive adoption, identify market needs and work with business to develop overall business strategy.

QUALIFICATIONS / KNOWLEDGE

Relevant business / product management / payments tertiary education (degree/diploma/certifications)
- Commercial knowledge (financial models, budgeting, and cost management).
- Excellent communication skills (verbal, written and presentation).
- Negotiation, forum management and displays professionalism.
- A decision maker with leadership skills and capabilities.
- MS Office Proficiency.
- Experienced in a variety of programs and software suites.
- Good understanding of EMEA fraud and market drivers

EXPERIENCE
- 5 Years + experience in product development, deployment, and management, including experience in project management planning and processes.
- Min 5 Years + experience in banking / financial services
- Demonstrable experience in the creation and execution of product strategy, roadmaps and Go To Market plans.
- Demonstrable experience in drafting business cases and ability to articulate the value of the propositions to different target markets and customers.
- Exceptional collaboration and relationship building skills with colleagues and stakeholders across multiple markets and complex multi-institutional environments.
- Strong organisational and management skills and the ability to work effectively and collaboratively within cross-functional teams in a complex, virtual, matrix environment.
- A good understanding of contract management is advantageous.
- Experience and exposure to cross border payments, and financial services markets with SADC region is desirable.
- Good understanding of how fraud can be perpetrated across the different payment types, channels and the mechanisms used.

  • Manager Operations Fraud Intelligence

    4 weeks ago

    Johannesburg, South Africa BankservAfrica Full time

    **Do you see a future that includes more?** **More exposure to innovative technologies, more personal growth, more experience?** **Look at the position we have available and see how, together we can shape your future, so that you can give more and include more.**: - Job Title- Manager Operations Fraud Intelligence- Location- Selby - Johannesburg, GP 2001 ZA...

  • Manager Fraud Operations

    4 weeks ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

  • Manager Fraud Solutions

    7 days ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

  • Head: Fraud Risk Management Coe

    4 weeks ago

    Johannesburg, South Africa Nedbank Full time

    **Requisition Details & Talent Acquisition Contact** - REQ 129451- Tshego Semenya- Location: Johannesburg**Cluster** - Group Risk**Career Stream** - Forensics**Leadership Pipeline** - Manage Multi-Function (MMF)**Position** - Head: Fraud Risk Management COE**Job Purpose** - To lead the Detection, Prevention and Investigations capability to support Nedbank's...

  • Manager: Fraud Solutions

    4 weeks ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary With...

  • Analyst Fraud Solutions

    4 weeks ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary With...

  • Manager Fraud Solutions

    4 weeks ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary BRIEF...

  • Analyst Fraud Solutions

    5 days ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary This...

  • Fraud Manager

    4 weeks ago

    Johannesburg, South Africa FirstRand Full time

    Job Description To act as a link between FNBB Botswana and Law Enforcement Agencies (Attorneys Generals Chambers, State Prosecutors, (DPP), Financial Intelligence Agency, Botswana Police Service, Bank of Botswana, and regulatory agencies) within Botswana with regards to new cases and crime intelligence - Manage costs / expenses within approved budget to...

  • Fraud Acquiring Manager

    4 weeks ago

    City of Johannesburg, Gauteng, South Africa OutsideCapital Full time

    Our Client is a fast-moving, purpose-led business focused on delivering high performance and innovation. They are one of the fastest growing digital banks in the world and have been ranked one of the top banks globally by Forbes. The Acquiring Fraud Operations Manager will oversee fraud prevention and detection strategies for our Client's acquiring...

  • Manager Fraud Strategy Africa

    4 weeks ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

  • Manager: Risk

    4 weeks ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

  • Fraud Consultant

    6 days ago

    Johannesburg, South Africa FirstRand Full time

    Job Description To detect identified fraud events, execute appropriate fraud interventions based on the type of fraud in order to prevent further losses that may be incurred. - Minimise financial losses to and the customer by executing detection duties and interventions as soon as fraudulent events have been established. - Update customer with required...

  • Manager - Fraud Prevention and Detection.fintech

    6 days ago

    Johannesburg, South Africa MTN Nigeria Full time

    **Title of job: Manager - **Fraud Detection and Prevention N **umber of subordinates**: 2 **MTN Job Level: 3** **Hay Level: **Location of the job**: **MTN SA Johannesburg **Solid Reporting Line: Senior Manager: MFS Risk Reporting Officer **Dotted Reporting Line: **1. Mission/ **Core purpose of the Job To take responsibility for the planning and functional...

  • Manager: Fraud Risk Management

    4 weeks ago

    Johannesburg, South Africa KPMG-SouthAfrica Full time

    Job title/position: Manager: Fraud Risk Management Number of positions: 1 Function and Business Unit: GRC, Forensic JHBDescription of the role and purpose of the job: To manage fraud risk management engagements with efficiency and the required technical competence. Key responsibilities:• Project management of fraud risk management assignments • Managing...

  • Specialist: Fraud Solutions

    4 weeks ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

  • Specialist: Fraud Solutions

    3 weeks ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

  • Analyst Fraud Solutions Sme

    4 weeks ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary An...

  • Senior Sales Lead

    5 days ago

    Johannesburg, South Africa TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: TransUnion International (TU INTL) has harnessed the power of our data, technology and IP which is either owned or partnered with to create a suite of Fraud & ID Solutions that enable companies to more effectively engage, onboard, manage and market to their end consumers. These solutions range...

  • Fraud Investigator

    7 days ago

    Johannesburg, South Africa FirstRand Full time

    Job Description To investigate cases of criminal, ethical, tip offs, fraudulent incidents, examining appropriate records and documentation, interviewing all relevant parties internally and externally and report findings t management Prioritizes fraud cases for investigation based on likelihood of yielding desired results Manages criminal cases of various...