Key Accounts Manager

2 weeks ago


Johannesburg, South Africa Recruitment Matters Africa Full time

Our client is looking Key Accounts Manager to join their team.

Job purpose:
To ensure all activities regarding the management of designated key accounts related t3PL distribution are executed and that the assigned 3PL distribution key account portfolio grows as per the annual incentive scheme.

**Responsibilities**:
Customer relationship management:

- Manage customer relationships and expectations effectively and pro-actively and focusing on 3PL distribution and other levels of the customer’s business units, in line with:Manage agreed distribution commercial contractors.

Total ICF service offering with a focus on distribution.
SLA/SOP and customer KPIs are in place and presented quarterly
Update MDS system on a monthly basis
- Manage assigned distribution partners in line with the agreed SLA and commercial framework.

New business development
- Lead generationIdentify new opportunities within the ICF existing client base to expand 3PL distribution service offering.

Data analysis
- Analyse and report the customer’s distribution business on a monthly basis to understand emerging trends within their business and industry.
- Ensure timeous communication to National KAM, informing of any potential changes within the customer’s business, industry and potential risk to ICF.

Customer Engagement

Sales Calls
- 8 customer and supplier engagements per week.
- Monthly check in with National KAM regarding customer engagements.

Database Quality
- Establish appropriate relationships & communication with the relevant functional area’s both internal and external to enhance customer satisfaction & ensure customer retention.
- All client records should always be maintained with updated:
Accurate customer details pertaining to:Customer contact details
- Opportunity naming conventions including correct verticals, sub verticals and revenue products.Accurate Estimated closing dates

Accurate Client Revenue projections

**Skills**:

- Good understanding of Import/Export procedures and Incoterms.
- Good client relationship management, communication, and presentation skills.
- Willingness to acquire new skills and gain knowledge.
- Work well under pressure, adhere to deadlines and be a self-starter.
- Ability to work independently and be a team player simultaneously.
- Strong analytical skills.
- Strong Networker.

**Qualifications**:

- Minimum 10 years’ experience in Distribution environment.
- 3 years’ experience in International Freight Management.
- Diploma/Degree in Logistics, Supply Chain or Marketing Management.
- Thorough understanding of 3PL distribution practices.
- Valid driver’s License and own vehicle.
- Ability to present the company 3PL distribution services and Imperial/DP
- World group products and services in a professional manner.
- Must take ownership of the position, be dedicated and innovative.
- National and regional understanding of road networks.

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelors (required)

**Experience**:

- International Freight Management: 3 years (required)
- Distribution environment: 10 years (required)


  • Key Account Manager

    2 weeks ago


    Johannesburg, South Africa SMD Technologies Full time

    **Key Account Manager Duties and Responsibilities** - Developing a solid and trusting relationship between major key clients and company - Resolving key client issues and complaints - Developing a complete understanding of key account needs - Anticipating key account changes and improvements - Managing communications between key clients and internal teams -...


  • Johannesburg, South Africa Recruitment Matters Africa Full time

    Our client is looking for a Key Accounts Manager. This role is responsible for developing and managing relationships with key accounts. The Key Accounts Manager will be responsible for generating new business, growing existing business, and providing excellent customer service. **Responsibilities**: - Create new product lines and grow the business / GP of...

  • Key Account Manager

    5 days ago


    Johannesburg, South Africa Elite Search and Selection Full time

    Gauteng, JHB - Northern Suburbs - R 30000 - R 50000 Monthly Basic Plus Commission- Location: Johannesburg Role: ISP / ICT- Key Account Manager Company: Large well established and very successful ISP offering hybrid work opportunity. - Key Account Manager: Are you passionate about the delivery of service excellence and possess brilliant problem resolution...

  • Key Account Manager

    4 days ago


    Johannesburg, South Africa Elite Search Full time

    Key Account Manager: Are you passionate about the delivery of service excellence and possess brilliant problem resolution skills? Do you love the energy and excitement of the ISP / ICT space? A large, super successful ISP is looking for a Key Account Manager to join their enterprise team.

  • Key Account Manager

    Found in: Talent ZA C2 - 3 weeks ago


    Johannesburg, South Africa Initiate International Full time

    A leading B2B solution provider for casino operators has an awesome new career opportunity for a Key Account Manager to join their growing team in Johannesburg. You will be responsible for successfully developing, maintaining, and expanding all key account management activities. If you have experience in the betting and gaming industry and 3+ years of...


  • Johannesburg, South Africa Unique Personnel Full time

    **Job Number** - 69041 **Job Type** - Permanent **Job Title** - Key Accounts Manager **Computer Skills** - Microsoft,EVS **Industry** - Recruitment - Staffing **City** - Johannesburg **Province** - Gauteng - Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition - Acquire a thorough understanding of key...


  • Johannesburg, South Africa Featherway Recruiting Full time

    Key Account Manager JHB MAIN PURPOSE OF THE ROLE In line with the companies purpose; to be a catalyst for Growth: Grow our customers, grow our communities, grow our continent and ultimately grow our people! The Key Accounts Manager role encompasses this purpose in its entirety. As an Office Key Account Manager your are responsible for managing a portfolio...

  • Key Account Manager

    Found in: Whatjobs ZA C2 - 7 days ago


    Johannesburg, South Africa LKM Humn Capital Solutions Full time

    Purpose of this position: The key account manager will handle the company's relationships with its most critical clients. They will be accountable for acquiring and sustaining long-term important customers by understanding their requirements. The role entails serving as the primary point of contact for clients, anticipating their needs and promoting our...

  • Key Account Manager

    Found in: Talent ZA C2 - 3 weeks ago


    Johannesburg, South Africa LKM Human Capital Solutions (Pty) LTD Full time

    Purpose of this position:The key account manager will handle the company's relationships with its most critical clients. They will be accountable for acquiring and sustaining long-term important customers by understanding their requirements.The role entails serving as the primary point of contact for clients, anticipating their needs and promoting our...

  • Key Account Manager

    Found in: Talent ZA 2A C2 - 3 weeks ago


    Johannesburg, South Africa LKM Humn Capital Solutions Full time

    Purpose of this position:The key account manager will handle the company's relationships with its most critical clients. They will be accountable for acquiring and sustaining long-term important customers by understanding their requirements.The role entails serving as the primary point of contact for clients, anticipating their needs and promoting our...

  • Key Accounts Manager

    Found in: Talent ZA C2 - 3 weeks ago


    Johannesburg, South Africa EMPIRE RECRUITMENT Full time

    Are you a talented individual with a passion for building and nurturing client relationships? Our manufacturing client is seeking a skilled Key Accounts Professional to join their team and take charge of maintaining and growing valued clientele.Key Responsibilities:Cultivate and maintain strong relationships with key clients, ensuring their needs are met and...

  • Key Accounts Manager

    Found in: Talent ZA 2A C2 - 3 weeks ago


    Johannesburg, South Africa Empire Recruitment Full time

    Are you a talented individual with a passion for building and nurturing client relationships? Our manufacturing client is seeking a skilled Key Accounts Professional to join their team and take charge of maintaining and growing valued clientele.Key Responsibilities:Cultivate and maintain strong relationships with key clients, ensuring their needs are met and...

  • Key Accounts Manager

    Found in: Whatjobs ZA C2 - 7 days ago


    Johannesburg, South Africa Empire Recruitment Full time

    Are you a talented individual with a passion for building and nurturing client relationships? Our manufacturing client is seeking a skilled Key Accounts Professional to join their team and take charge of maintaining and growing valued clientele. Key Responsibilities: Cultivate and maintain strong relationships with key clients, ensuring their needs are met...

  • Key Account Manager

    3 days ago


    Johannesburg, South Africa Featherway Recruiting Full time

    Out Bound Key Accounts Agent Reports to Head of Growth Location - JHB / PTA Start date: ASAP Remuneration: R20 000 - R25 000pm - Petrol Card - Incentives (KRA) - Commission Minimum requirements of the role: - Afrikaans speaking (not negotiable) - Ages: No older than 40 - 3-5 years Key account experience **Job Description**: - Travel across Limpopo to...


  • Johannesburg, South Africa Recruitment Matters (Pty) Ltd Full time

    Our client is looking for a Key Accounts Manager to join their team. **Responsibilities**: - Achieve Budget requirements. - Develop call schedules. - Plan sales calls to ensure a value-added approach. - Plan on building market share across all categories. - Demonstrate products to clients. - Build client relationships and ensure service effectiveness. -...

  • Key Account Manager

    Found in: Talent ZA C2 - 3 weeks ago


    Johannesburg, South Africa Salt Employee Benefits Full time

    The incumbent will be the lead point of contact for all key client matters, anticipate the client’s needs, work within the company to ensure deadlines for client are met, and help the client succeed and develop new relationships with potential clients. They will be responsible for engaging with key customers by building and preserving trusting...

  • Key Account Manager

    3 days ago


    Johannesburg, South Africa Worldwide Positions Full time

    -Remuneration: to be discussed Benefits: Medical aid, pension fund Location: Johannesburg Remote work: Not Applicable Education level: Matric Job level: Mid Own transport required: Yes Type: Permanent Reference: Pack KAM/NBD JHB Company: Worldwide Positions **Job description**: External Sales and Key Account Management, including new business...


  • Johannesburg, South Africa SciStaff Full time

    *Relevant degree in Food Technology or equivalent and 5+ years’ experience in sales or food science in FMCG. Valid driver’s license. *_ - Location: - Johannesburg - Description: - A leading food ingredient manufacturer is seeking a Key Accounts Manager to join their team. The duties will include, but are not limited to, achieving budget requirements,...

  • Key Account Manager

    Found in: Talent ZA C2 - 3 weeks ago


    Johannesburg, South Africa FPG Consultancy (Pty) Ltd Full time

    Develop and maintain high level relationships withinthe various Mobile Operators (C, D and E levels) toexpand DFA market share and making DFA thepreferred partner with key clients for future business.• Gather customer intelligence information specific tothe mobile operator industry to understand customerbetter to lead customer needs conversations.•...


  • Johannesburg, South Africa Pronto Labour Team Full time

    **KEY ACCOUNT MANAGER**: - **MUST **have Minimum 5 Years experience in the** Printing,** **Labelling or Packaging Industries** - Matric - Fluent in both Afrikaans & English - Experience in dealing with Corporate Accounts to present at Executive Level - Meeting Monthly & Annual Sales targets & Gross profit Targets - Selling and marketing of the Company's...