Exercise Program Manager

1 month ago


Sandton, South Africa Just Gym Full time

Overview

**Reference**
NGEM-PF

**Salary**
ZAR/month

**Job Location**:

- South Africa - Johannesburg Metro - Sandton

**Job Type**
Permanent

**Posted**
Wednesday, January 18, 2023

**Closing date**
10 Feb 2023 23:59

**Main Functions**:
**Operations**:

- **Schedule Group Fitness Classes**

Monthly schedules compiled and communicated by the 15th of the prior month
- **Manage Operations**

< 5% deviation from schedule

Ensure all group fitness classes and management to Brand standard

**Marketing**:

- **Increase Overall participation**

Create initiatives that will increase Event Attendance

Manage National Events and budget

Promote, create and implement initiatives and increase new participants
- **Maintain optimum participation levels**:
Ensure and manage attendance level on a national level

Participation stats reviewed and analysed weekly

Action plans in place for poorly attended classes

Member complaints resolved within 24 hours

100% compliance with the member resolution process

**Quality Assurance**:

- **Conduct deliver reviews**

One peak time class reviewed per day

One non-peak time class reviewed per day

Attendance for full duration of classes being reviewed

Ensure Regional manage Quality deliverables

Written feedback provided to instructors within 2 working days

Action plans for performance improvement agreed where appropriate

Follow-up reviews conducted for sub-standard classes within 1 week

Create digital GX class plans, as per the company strategy

***

**Asset Management**:

- **Manage equipment inventories**

Stock-takes performed weekly for all types of equipment

Stock sheets prepared weekly

Predetermined stock levels maintained (Procurement)

**Maintain working order of equipment**- Manage faults

**People Management**:

- **Recruit and select staff**

100% compliance with Planet Fitness recruitment process

Minimum 70% match to position and competency profile

Create methods to recruit new and top GXI
- **Manage individual and team performance**

Documented performance agreements in place per staff member

Documented formal reviews per staff member (January & July)

Documented performance improvement plans per staff member

Documented personal development plans in place per staff member
- **Manage individual and team competence**

Learning plan submitted for department within agreed time frame

Minimum 80% of learning plan implemented

Succession plan in place for own position
- **Manage workplace climate**

100% compliance with Planet Fitness IR procedures

**Qualifications and experience**:

- Minimum of 5 years management
- Management qualifications preferable
- Extensive report writing and administration
- Relevant Group exercise qualification
- Advanced computer literacy: Excel (advanced) / Word / PowerPoint
- Event organizing
- Above average communication from external and internal level
- Valid Drivers License and own vehicle
- Ability to travel nationally

Contact information

Ryno Strydom



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