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Exercise Program Manager
1 month ago
Overview
**Reference**
NGEM-PF
**Salary**
ZAR/month
**Job Location**:
- South Africa - Johannesburg Metro - Sandton
**Job Type**
Permanent
**Posted**
Wednesday, January 18, 2023
**Closing date**
10 Feb 2023 23:59
**Main Functions**:
**Operations**:
- **Schedule Group Fitness Classes**
Monthly schedules compiled and communicated by the 15th of the prior month
- **Manage Operations**
< 5% deviation from schedule
Ensure all group fitness classes and management to Brand standard
**Marketing**:
- **Increase Overall participation**
Create initiatives that will increase Event Attendance
Manage National Events and budget
Promote, create and implement initiatives and increase new participants
- **Maintain optimum participation levels**:
Ensure and manage attendance level on a national level
Participation stats reviewed and analysed weekly
Action plans in place for poorly attended classes
Member complaints resolved within 24 hours
100% compliance with the member resolution process
**Quality Assurance**:
- **Conduct deliver reviews**
One peak time class reviewed per day
One non-peak time class reviewed per day
Attendance for full duration of classes being reviewed
Ensure Regional manage Quality deliverables
Written feedback provided to instructors within 2 working days
Action plans for performance improvement agreed where appropriate
Follow-up reviews conducted for sub-standard classes within 1 week
Create digital GX class plans, as per the company strategy
***
**Asset Management**:
- **Manage equipment inventories**
Stock-takes performed weekly for all types of equipment
Stock sheets prepared weekly
Predetermined stock levels maintained (Procurement)
**Maintain working order of equipment**- Manage faults
**People Management**:
- **Recruit and select staff**
100% compliance with Planet Fitness recruitment process
Minimum 70% match to position and competency profile
Create methods to recruit new and top GXI
- **Manage individual and team performance**
Documented performance agreements in place per staff member
Documented formal reviews per staff member (January & July)
Documented performance improvement plans per staff member
Documented personal development plans in place per staff member
- **Manage individual and team competence**
Learning plan submitted for department within agreed time frame
Minimum 80% of learning plan implemented
Succession plan in place for own position
- **Manage workplace climate**
100% compliance with Planet Fitness IR procedures
**Qualifications and experience**:
- Minimum of 5 years management
- Management qualifications preferable
- Extensive report writing and administration
- Relevant Group exercise qualification
- Advanced computer literacy: Excel (advanced) / Word / PowerPoint
- Event organizing
- Above average communication from external and internal level
- Valid Drivers License and own vehicle
- Ability to travel nationally
Contact information
Ryno Strydom
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