Operational Intelligence Supervisor

2 weeks ago


Johannesburg, South Africa Smollan Full time

We are on the look out for an experienced and suitably qualified **Operational Intelligence Supervisor** in our Business Intelligence department to ensure organisational effectiveness through the maintenance and sustainability of operational systems, business processes and procedures, and effective reporting to relevant stakeholders.

**As an OI Supervisor, you will be responsible for**:

- Effective administration
- Effective analysis and reporting
- Maintenance and Supervision of Adherence to Internal Processes and Procedures
- Operational Excellence and Customer Satisfaction
- Analysing audit reports to identify gaps, implement approved enhancements and maintain error tracking and compliance reports
- Operational Supervision and Team Management
- Making recommendations on possible solutions
- Making sure stakeholders are informed and updated

**What are we looking for?**

To qualify for this role, you should have:

- 4 - 5 years’ experience in a systems / analytical environment preferably within FMCG
- Relevant Degree/Diploma at NQF level 6 or 7
- Advanced Excel skills
- Experience in Operational and Reporting Systems
- A good understanding of data flow
- Know how to evaluate reports, interpret and advise on outcomes
- Familiarity with data mining and statistical techniques including linear and logístical regression
- Excellent technical skills in SAS, SQL or equivalent tools, (an advantage)

**What’s in it for you?**
- Competitive benefits package
- Joining a company that has a passion for people development and career growth
- Opportunity to work remotely
- A dynamic team culture



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