System Support

3 weeks ago


Durban, South Africa Mr Price Group Full time

Mr Price Money is looking for a self -motivated, passionate, and energetic Collections & Recoveries System Support to join their dynamic team.

The purpose of this role is to effectively manage the daily execution of the operational strategies on the internal Collection & Recoveries system.

**a day in your life?**
- Monitoring and managing our internal Collection & Recoveries system
- Provide system expertise into strategy and scorecard design process with key business users
- Ensure that reports and data provide insights
- To continually review and optimize existing strategies with key business users
- Act as the system champion for the internal and partner systems
- Provide regular monthly reporting and data insights on the performance of the system on the various decision areas.

**what experience we’re looking for?**
- Relevant business or IT Degree/Diploma
- 3 - 5 years in a software support role where:

- You’ve worked with SQL/ SAS and/or similar tech stack at an advanced level
- You have experience with Collections & Recoveries platforms and tools (CollectSmart preferred)
- You understand the credit lifecycle including store account sales, credit/lending products
- You understand how debt collection in a call centre environment works
- You have ability to communicate across all levels of stakeholders
- You love working with different teams
- You’re able to trouble shoot and problem solve

**about us**

The People’s Value Champion | Cash-Based | Omni-Channel | Fashion-Value Retailer.

The Mr Price Group retails in more than 1400 stores in sub-Saharan Africa and parts of Africa through our 8-trading divisions Mr Price, Mr Price Home, Mr Price Sport, Mr Price Money, MILADYS, sheet street, Power Fashion and recently YuppieChef.

Mr Price Group is an equal opportunity employer and is committed to Employment Equity.


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