Senior Visual Merchandise Manager Markham Cape Town
4 months ago
**Key Responsibilities**:
- Develop and implement a comprehensive visual merchandising strategy that aligns with the brand's purpose, vision, and values.
- Lead the planning, creative and execution of all in-store displays, windows, and visual presentations to maximize product appeal and enhance the customer experience.
- Collaborate with the marketing and store operations teams to ensure visual merchandising supports promotional and seasonal campaigns.
- Lead the design and layout of all new stores and refurbishments, ensuring alignment with brand identity and customer experience objectives.
- Collaborate with external design agencies and internal teams to create innovative and functional store designs that enhance the shopping experience.
- Manage the store design process from concept to completion, including budget management and project timelines.
- Establish and maintain visual merchandising guidelines and standards across all stores to ensure consistency and brand integrity.
- Conduct regular store visits and audits to assess visual presentation and provide feedback and training to field teams.
- Analyse sales data and customer feedback to refine and optimize visual merchandising strategies.
- Prepare regular reports on VM performance, store design projects, and team productivity for senior leadership.
- Work closely with the marketing, retail operations, and product teams to ensure visual merchandising strategies support broader business objectives.
- Act as a key liaison between the head office and field teams, ensuring clear communication and alignment on all VM activities.
- Collaborate with the brand strategy agency to ensure all VM initiatives are aligned with the brand’s overall strategic direction.
- Lead, mentor, and develop the head office VM team of 3 coordinators, fostering a culture of creativity, collaboration, and continuous improvement.
- Lead and support to the National VM Implementations Manager, ensuring successful execution of visual merchandising strategies at the field level.
- Drive professional development initiatives within the VM team, ensuring the team stays current with industry trends and best practices.
- Develop and manage the visual merchandising budget, ensuring all initiatives are delivered on time and within budget.Negotiate with suppliers and vendors to ensure cost-effective procurement of visual merchandising materials and services.**Qualifications and Experience**:
- Degree advantageous (Visual Merchandising, Fashion Merchandising, Retail Management, or a related field.)
- Minimum of 10-15 years of experience in visual merchandising, with at least 3 years in a senior VM management role.
- Proven experience in a senior VM role with a strong track record of leading teams and driving visual strategy.
- Strong creative vision with an understanding of retail trends, consumer behavior, and brand positioning.
- Excellent leadership, communication, and interpersonal skills.Ability to manage multiple projects simultaneously and work effectively under pressure.**Skills**:
- Strategic thinking with a strong business acumen.
- Creative flair with a keen eye for detail.
- Strong leadership and people management skills.
- Ability to manage multiple projects simultaneously.
- Highly organised and detail-orientated with an ability to influence and prioritise.
- A team player with self-confidence, assertiveness, and motivation to succeed.
- Excellent numeracy skills and experience working on a budget.Proficiency in visual merchandising software and tools (Adobe suite & other).**Behaviours**:
- Develops plans and prioritises initiatives that align to the organisational goals and objectives
- Understands and navigates dynamics created by processes, systems, and people
- Assesses and improves the efficiency, effectiveness, and quality of various work processes
- Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment
- Interprets and simplifies complex and contradictory information when resolving organisational problemsTakes accountability and ensures others are held to account on agreed upon performance targets**#LI-SB1
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