Building Services Manager
7 months ago
**Purpose of the Job**:
To manage the full building services component of commercial and retail ensuring that the operation runs smoothly, efficiently and effectively.
**Role Objectives / Responsibilities**:
- To manage the day-to-day operations of the portfolio within set parameters, standards, legislation and budget ensuring efficient and effective operations
- To manage capex, opex, abnormal, day-to-day maintenance and operations budgets in conjunction with core competency including:
- Budget preparation.
- Preparation of budget plan for department.
- Monthly variance reporting.
- Compilation of five-year rolling maintenance plan in conjunction with core strategies.
- To manage capex, tenant installations and maintenance projects in conjunction with core competence.
- To manage contracts and service level agreements together with core competency through the following interventions:
- Scope of work is set
- Specifications are drafted
- Proper tender process is followed.
- Timeous appointment of contractors according to procedural requirements.
- Performance evaluations on contractors are carried out.
- Crisis and Business Continuity Management according to set procedures
- To implement agreed corrective actions on all audit findings.
- To manage performance of direct reports with input from core competence, ensuring:
- input into job profiles
- performance contracts are discussed and agreed
- regular one on one's are held with staff to discuss progress of individual areas of accountability
- formal performance reviews are held at least annually
- measures are used to take appropriate remedial action
- developed and skilled team
- To manage tenant operational issues including:
- ensuring that the terms of the lease agreement are adhered to by all tenants
- that building standards are applied in the interest of customer service
- ensuring that operational staff adhere to a 24-hour turnaround policy
- regular tenant visitations and inspections are undertaken and outcome documented
- To coordinate and oversee all matters pertaining to tenants installations in the team inclusive of
- Approval of plans in line with building services standards
- Ensure that installations are on track in terms of specifications and timing
- Ensure that the regulatory requirements of the local authorities are adhered to
- Ensure minimised costs as a result of delayed tenant installations
- To carry out tenants take-on and take-back inspections by ensuring the following:
- Letters are forwarded to tenants advising of either the take-on or take-back inspection
- Take-on and take-back inspections are coordinated with the Technical Services Manager
- Meetings set up with the tenant
- Provide costing for any remedial work necessary
- Ensure that all electrical certificates of compliance are in place
- Take-on and take-back inspections are loaded on the system timeously
- Ensure that all costs are recovered from tenants on departure
- Represent the commercial and retail team and the core competency at building projects design and site meetings in the case of developments, refurbishments and extensions
**Qualifications**:
- Senior Certificate
- Degree or diploma in building management / civil engineering / architecture
**Experience**:
At least 7 years minimum experience in a variety of building services roles with emphasis on tenant installations and building maintenance with Project Management experience.
**Knowledge & Skills**:
- Customer market understanding.
- Business procedures, rules and processes.
- Health and Safety. Statutory compliance.
- Building regulations and Council By Laws.
- Computer literate.
- Managerial Skills
- Financial Skills.
- Procurement processes.
- Fire systems & regulations.
- Water reticulation system & standards.
- Project Management.
**Risk Management.**
- Customer market understanding.
- Business procedures, rules and processes.
- Health and Safety. Statutory compliance.
- Building regulations and Council By Laws.
- Computer literate.
- Managerial Skills
- Financial Skills.
- Procurement processes.
- Fire systems & regulations.
- Water reticulation system & standards.
- Project Management.
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