Senior Account Manager

6 days ago

Gardens, South Africa Belmond Management Full time

The Senior Account Manager, South Africa is responsible for developing, maintaining and growing the revenue generated for the entire portfolio of Belmond properties by the owned Accounts within the assigned territory, across all market segments (Transient, FITs, MICE & Celebrations).

The role is responsible for implementation of strategic account management for all owned accounts and increasing the number of new active accounts through business development activities.

The role is accountable for meeting established revenue targets for every Belmond property, or regional groups of properties, as defined in the personal KPIs, set annually.
- Develop a detailed quarterly sales action plan and annual account management plan (ASAPs) aimed at achieving and exceeding revenue generation goals for specific Accounts in Africa. Submit to the direct manager for approval and constant reviewal.
- Maintain a frequent personal contact with all property-based sales personnel to ensure product knowledge is always up to date and complete alignment of sales strategies.
- Establish a close collaboration with all property sales, revenue management and reservations teams and lead all closing efforts from generated Transient and Group leads.
- Qualify all transient sales leads and conduct necessary follow through to secure new bookings that fit with the parameters of “desirable” business.
- Analyse and evaluate accounts transient and group productivity (past, current and future) to ensure individual Customer targets are met.
- Establish and nurture a partnership relationship with all key contacts, decision makers, bookers and influencers within every owned Account, with main focus on Key and Target accounts.
- Conduct product training with Customers on a regular basis, to ensure Belmond always remains front-of-mind.
- Host customer events with select key accounts throughout the year, as determined in the yearly sales action plan and agreed with the Divisional Director of Sales.
- Communicate alongside B2B Marketing all seasonal and ad-hoc promotions, Transient or Groups, for the global Belmond portfolio to support all properties achieving their budgeted revenue, especially in shoulder seasons.
- Make full use of all selling, negotiating and closing tools to increase conversion ratio from the assigned territory and account platform.
- Assist Divisional Director of Sales with the organization of annual sales series, strategic partners’ sales events, and Belmond presence to relevant trade shows.
- Plan regular Customers educational trips to key Belmond destinations as defined in the quarterly / annual sales action plan and escort these trips if required by the Divisional Director of Sales or properties.
- Attend relevant industry functions and meetings to ensure the Company’s brand is properly represented.
- Establish and maintain relationships with industry colleagues including tourism boards, airlines, DMCs, etc.
- Provide feedback and information about latest market conditions and newest trends to the direct manager.
- Maintain a clean database of all owned accounts and contacts within, with all sales activities promptly logged into OSC.
- Manage expenses through tight control, maintain annual costs within allocated resources.
- Consistently use all relevant Business tools available for assessing and tracking production from Accounts (Tableau).
- Prepare all production, account management and other sales reports as requested by the direct manager.
- Maintain a proactive role in social media and support the B2B Corporate Marketing communications plan.
- Attend and actively contribute to regular sales meetings organized by the Divisional Director of Sales, or by the London Sales and Marketing teams.
- Protect security and confidentiality of all guests, customers, employees and Company information.
- Be knowledgeable of, implement, communicate and comply with the Company’s policies and Code of Conduct.
- Be an ambassador of Belmond at all times.

**Requirements**:

- Relevant degree (preferred)/diploma from a reputable institute.
- A minimum of 5 - 7 years senior sales experience.
- Demonstrated ability to be innovative and creative in approach to Sales.
- Proven ability to aggressively drive sales and reach targets.
- Extensive knowledge and exposure to the luxury travel sector - both locally and internationally.
- Operational Experience in the Luxury Hospitality/Retail/MICE sector (Front of House, Food & Beverage, MICE agencies, Airline/cruise lines).
- Knowledge of South African and/or African Travel sector. Middle East Travel market knowledge seen as a plus.
- Experience of traveling within Southern Africa, Middle East and possibly elsewhere globally.
- Travelled and knowledge of World and Belmond properties preferable.
- Knowledge of South African inbound travel market and DMCs a plus.
- Demonstrable initiative, creative thinking & enthusiasm for the role
- A professional standard of written and spoken English.
- Str

  • Pr Account Manager

    7 months ago

    Gardens, South Africa Megan Förg Consulting Full time

    **About the Role**: Opportunity available for a PR Account Manager to join a PR Agency based in Cape Town. **Requirements**: 2+ years’ experience as a PR Account Manager in an agency environment Driver’s license, own transport and laptop Solid PR Network Experienced in managing budgets Excellent attention to detail Strong presentation skills Strategic...

  • Senior Creditors Clerk

    7 months ago

    Gardens, South Africa Western Province Caterers Full time

    We are currently recruiting for a Senior Creditors Clerk. **Job Classification**: Permanent **Location**: Gardens,CBD (Western Cape) You will be creditors support to the Financial Manager and other members of the finance team, with your main function being **Senior Creditors Clerk.** **Duties include but is not limited to**: Review monthly expenses and...

  • Senior Bookkeeper

    7 months ago

    Gardens, South Africa HotelJobs.co.za Full time

    We are looking for a skilled Senior Bookkeeper to oversee a company's huge volumes of financial data and compliance by maintaining accurate books on accounts payable and receivable, payroll, and daily financial entries and reconciliations. To perform daily accounting tasks such as monthly financial reporting, general ledger entries, and record payments and...

  • Senior Bookkeeper

    7 months ago

    Montague Gardens, South Africa Evolution Recruitment Full time

    My client is a well established Construction & Building Renovations concern who seeks to employ an Office Manager / Senior Bookkeeper to be based at their office in Montague Gardens. Minimum Requirements - Non negotiable: - **Matriculation with Accounting**: - **Further Tertiary education - Bookkeeping / Accounting**: - **4+ years books to trial balance...

  • Accounts Payable Manager

    1 week ago

    Montague Gardens, South Africa Global Talent Solutions Full time

    Accounts Payable Manager Montague Gardens The Accounts Payable Manager will ensure that the department operates smoothly, maintain accurate and complete records regarding payments to suppliers, lenders, and employees, process payments from clients, and hire, train, and support Accounts Payable staff members. You will also serve as a liaison between the...

  • Senior Production Manager

    7 months ago

    Gardens, South Africa Construct Education Full time

    **Reporting Line: Head of Production** **Hybrid work model: Minimum two days a week in the office with option to work remotely for remaining three days** **Employment type: Permanent** **Working hours: 10H00 to 18H30** **Role Summary** **We are looking for an experienced digital education media manager** to join our Cape Town production team in a senior...

  • Internal Account Manager

    7 months ago

    Montague Gardens, South Africa DataTech Recruitment Full time

    **Responsibilities** - Build and maintain strong relationships with assigned customer accounts - Serve as the primary point of contact for customers, providing professional and confident customer service - Collaborate with internal teams to ensure effective communication of deliveries, ETA feedback, and other customer-related information - Develop and...

  • Internal Account Manager

    7 months ago

    Montague Gardens, South Africa DataTech Recruitment Full time

    **Responsibilities** - Build and maintain strong relationships with assigned customer accounts - Serve as the primary point of contact for customers, providing professional and confident customer service - Collaborate with internal teams to ensure effective communication of deliveries, ETA feedback, and other customer-related information - Develop and...

  • Senior Bookkeeper

    7 months ago

    Gardens, South Africa Western Province Caterers Full time

    **Job Details** Excellent opportunity to join our team based in Gardens using your Books to Balance sheet and Management Accounts experience. Your tertiary qualification and experience working within hospitality will be highly advantageous, excellent communication skills in both English and Afrikaans **REQUIREMENTS**: - Matric - Tertiary qualification in...

  • Key Accounts Manager

    1 week ago

    Montague Gardens, South Africa Time Personnel Full time

    **REQUIREMENTS** - Matric and relevant qualifications highly advantageous - 5 - 10 years Key Accounts experience - Positive attitude, professional and dedicated - Hit the ground running with ability in sales - Exceptionally well groomed and presented **DUTIES** - Reporting to the MD of the business - Maintaining existing client portfolios - Establishing...

  • Senior Photographer

    1 month ago

    Gardens, South Africa Crew Life at Sea Full time

    Crew Life at Sea is a leading provider of photography services for the cruise industry. We specialize in capturing the most memorable moments of our guests' vacation experiences, creating lasting memories that they can cherish for a lifetime. Our team of talented photographers is dedicated to delivering exceptional customer service and producing high-quality...

  • Senior Financial Analyst

    2 weeks ago

    Montague Gardens, South Africa HR Genie Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Financial Analyst to join our team at HR Genie.Job DescriptionThe primary responsibility of this role is to provide financial analysis and insights to support business decision-making. This includes preparing financial statements, analyzing cost centre expense details, and reconciling...

  • Accountant

    1 month ago

    Montague Gardens, South Africa CA Financial Appointments Full time

    Are you completing your Articles in December? Have you secured a role for the New Year? Ready and available to start in January 2025? A global brand is needing the assistance of a Accountant for a 7 month contract. It is a great opportunity to expose yourself to strong experience in the commercial and manufacturing environment. Responsibilities: Accurate...

  • Assistant Bookkeeper

    2 days ago

    Gardens, South Africa Employment Concepts Full time

    **Reporting to** : Finance Manager **Start Date**: ASAP **Contract**: Permanent: 6-month probation at R18k pm basic, then R22k upon successful completion of probation period **Skills Level**: Mid-level (At least 2 years’ experience) degree/honors in Bookkeeping or Accounting is beneficial **Benefits**: 22 Days Annual Leave, Studies paid by the company...

  • Sectional Title Portfolio Manager

    7 months ago

    Gardens, South Africa SANDAK-LEWIN PROPERTY TRUST Full time

    **Job Overview**: **Key Responsibilities**: 1. **Strategic Planning and Leadership**: Develop and implement strategic plans for the growth and improvement of the sectional title portfolio. Provide leadership and guidance to your Portfolio Assistant and support staff. 2. **Financial Oversight**: Take a lead role in budget preparation and financial...

  • Accounts Payable

    1 week ago

    Montague Gardens, South Africa JSM Business Services Full time

    Our client in Montague Gardens, who imports, exports and distributes seafood products locally and to many countries worldwide, would like to appoint an Accounts Payable Manager/Debtors Manager to ensure that the department operates smoothly, maintain accurate and complete records regarding payments to suppliers, process payments from clients, and hire,...

  • Senior Hospitality Receptionist

    7 months ago

    Gardens, South Africa Employment Concepts Full time

    A Guesthouse in Gardens, Cape Town is looking for a **live in** Senior Hospitality receptionist / Administrator. **Primary Responsibilities**: - Greeting visitors - General Administration duties - Managing security and telecommunications systems - Transferring calls as necessary - Taking and ensuring messages are passed to the appropriate staff member in...

  • Post-production Manager

    7 months ago

    Gardens, South Africa Construct Education Full time

    **Reporting Line: Head of Production** **Hybrid work model: Minimum two days a week in the office with option to work remotely for remaining three days** **Employment type: Permanent** **Working hours: 10H00 to 18H30** **Role summary** We are looking for an experienced digital education post-production media manager to join our Cape Town production...

  • Accounts Receivable Specialist

    3 days ago

    Montague Gardens, South Africa West Coast Personnel Full time

    About the Role:As an Accounts Receivable Specialist, you will play a crucial role in managing customer accounts and ensuring timely payments. This position is ideal for someone who excels in a structured and fast-paced environment, handling tasks such as generating invoices, reconciling accounts, and fostering strong relationships with customers.Key...

  • Accountant

    3 months ago

    Montague Gardens, South Africa HR Genie Full time

    Management Accounts Prepare Income Statement, Balance Sheet, Cash Flow Statements Analysing Cost Centre expense detail & Supporting schedules Balance Sheet Reconciliations Analysing and reconciling all Balance Sheet items monthly. Budgets Compiling budgets Compliance Admin Seta submissions, EE reports, SARS enquiries Fixed Asset Register Maintenance ...