Group Manager

7 months ago

Cape Town, South Africa WNS Global Services Full time

Company Description

**WNS (Holdings) Limited (NYSE**: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.Why join us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

**Job Description**:
An exciting opportunity has just become available in our Ucademy Team for a Group Manager based in Cape Town.The vision of Ucademy is to be the leading BPO Leadership and Skills Development Academy in South Africa.

We are looking for a dynamic, self-motivated, results-orientated individual who is deeply passionate about learning - from building job readiness skills in new entrants to the world of work to delivering learnerships and talent development programmes. Strong facilitation and coaching skills, assessor and/or moderator registration, customer and learner centricity and excellent interpersonal skills are non-negotiable requirements for the position.

**The position in a nutshell**: Facilitation of accredited and non-accredited learning programmes across all levels, coaching and supporting learners, conducting assessments and moderation in alignment with the Ucademy QMS and SETA regulations, measuring the impact of learning interventions.Key responsibilities will include: 1.

Facilitation
- Ensure thorough preparation for all facilitation activities: - Facilitate accredited and non-accredited programmes including completion and remediation of formative assessment activities
- Coach, guide and support learners including structure and quality of portfolios of evidence
- Complete accurate and detailed administration including attendance registers, annual training reports, learner feedback forms, facilitator reports2.

Assessment and Moderation
- Conduct outcomes based assessment in compliance with the QMS and SETA requirements

Evaluate summative assessments using the VACS assessment principles
- Provide written and/or verbal feedback to the learners-Remediate assessments
- Conduct moderation of outcomes based assessments in compliance with the QMS and SETA regulations
- Complete accurate and detailed administration including assessment feedback documents, assessor and moderator reports, portfolio tracking templates, learner results trackers3.

Learning Impact Measurement
- **Measure the impact of learning interventions**:
- Complete, collect and capture learner feedback forms after facilitation
- Facilitate completion and capture Voice of the Learner feedback with learners four weeks after training per group respectively
- Compile and communicate ROI reports.

Compile client reports4. Instructional Design
- Update existing learning material
- Quality assure existing content
- Ensure content is fit for purpose and manageable
- Contextualise case studies and activities to ensure relevance
- Ensure the assessment tools are valid and appropriate

Project Management
- Plan and manage implementation of allocated projects within budget, time and resource parameters
- Maintain professional communication and relationships with clients, service providers and learners
- Identify, mitigate and escalate risks
- Ensure compliance with QMS, SETA regulations and applicable legislative requirements at all times
- Complete accurate and detailed administration including updated project plans, risk logs

Evaluate formative assessments to determine learner progress and identify gaps during facilitation process

Conduct assessments

Give feedback and remediate assessments

Compile facilitator, assessor and moderator reports

Evaluate the effectiveness of learning interventions and make recommendations for improvement

Report on insights and value add of learning interventions

Design and develop learning materials and assessment tools aligned to learning outcomes

Quality assure developed learning materials

**Qualifications**:

- Matric/Grade 12 Certificate
- **Relevant NQF 6 Qualification
- skills and attributes required**:
- Minimum 5 years’ experie

  • Group Ifrs Accounting Manager

    2 months ago

    Cape Town, South Africa Group Finance Full time

    **Introduction** - Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.We help people grow their savings,...

  • Group Facilities

    6 months ago

    Cape Town, South Africa Clicks Group Limited Full time

    **Listing reference**: 016651**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Cape Town - **Contract**:Permanent**EE position**:No**Introduction** - We are looking to recruit a Group Facilities & Services Manager within the Group Services...

  • Head Group Tax

    4 weeks ago

    Cape Town, South Africa Pay Group Full time

    time left to apply End Date: December 1, 2024 (7 days left to apply) job requisition id JR102434 It's fun to work in a company where people truly BELIEVE in what they're doing! The Head of Tax is ultimately responsible for the tax affairs of the Pick n Pay Group, with a particular focus on the tax affairs of the Pick n Pay segment. The Head of Tax takes...

  • Group IT Manager

    3 days ago

    Cape Town, South Africa Allan and Gill Gray Philanthropy Full time

    **Purpose of Role**: The Group IT Manager reports to the FSL Executive Director and is responsible for the strategic management of group shared business technology resources (including software systems, IT policies and the IT Shared Services function) as well as those specific to AGGPA and FSL. The role includes responsibility for setting an agreed strategy...

  • Supply Chain Manager for Tower Group

    2 days ago

    Cape Town, Western Cape, South Africa Tower Group Full time

    About the RoleWe are seeking a highly skilled and experienced Supply Chain Manager to join our team at Tower Group. The successful candidate will be responsible for overseeing the entire supply chain function, ensuring seamless logistics and procurement processes.

  • Head: Group Rewards

    3 weeks ago

    Cape Town, South Africa Sanlam Group Full time

    Job title : Head: Group Rewards Job Location : Western Cape, Cape Town Deadline : January 06, 2025 Quick Recommended Links Jobs by Location Job by industries What will you do? The Head of Group Reward reports to the Group Executive: Human Capital, playing a pivotal role in shaping and executing innovative and competitive reward...

  • Senior Actuary

    3 weeks ago

    Cape Town, Western Cape, South Africa Sanlam Group Full time

    We are seeking a skilled Senior Actuary to join our team in the Group Risk Pricing department at SanlamAllianz Life.**Job Summary**This is a challenging role that requires a qualified actuary with a strong preference for experience in group risk pricing.**Key Responsibilities**Support the local SanlamAllianz businesses with strategies to scale the group risk...

  • Head: Group Ifrs Special Projects

    7 months ago

    Cape Town, South Africa Group Finance Full time

    **Introduction** Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings,...

  • Group Advisory and Consolidated Reporting Specialist

    4 weeks ago

    Cape Town, South Africa Group Finance Full time

    **Introduction** - Momentum Group Limited (Momentum Group) is a significant player in South Africa's life insurance and integrated financial services sectors. We are a proud Level 1 B-BBEE South African-based group dedicated to building and protecting our clients' financial dreams. Our client-facing retail and specialist brands, including renowned names such...

  • Groups and Events Manager

    2 months ago

    Cape Town, South Africa One&Only Cape Town Full time

    Groups and Events Manager (14007) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our...

  • Senior Manager: Group Enterprise Risk Management

    2 months ago

    Western Cape, South Africa The Foschini Group Full time

    **Key Functions and Requirements** **Main functions** **Enterprise Risk Strategy and Framework Development and Deployment** - Maintain, enhance, and effectively communicate the Enterprise Risk Management framework. - Drive effective execution of the enterprise risk strategy and framework, aligned to business specific requirements, in line with the risk...

  • Group Treasury Manager

    4 weeks ago

    Cape Town, South Africa Robert Walters Full time

    Job title : Group Treasury ManagerJob Location : Western Cape, Cape TownDeadline : December 12, 2024Quick Recommended Links Jobs by Location Job by industries The Group Treasury Manager will play a crucial role in leading the Treasury team, responsible for group cash flow forecasting, liquidity management, daily cash management activities, and periodic...

  • Group Treasury Manager

    3 weeks ago

    Cape Town, South Africa Robert Walters Full time

    Job title : Group Treasury Manager Job Location : Western Cape, Cape Town Deadline : December 12, 2024 Quick Recommended Links Jobs by Location Job by industries The Group Treasury Manager will play a crucial role in leading the Treasury team, responsible for group cash flow forecasting, liquidity management, daily cash management...

  • Group Commercial Manager

    7 months ago

    Cape Town, South Africa Time Personnel Full time

    **Job Overview**: **Date Posted**: Posted 4 hours ago- **Location**: Cape Town, Western Cape- **Job Title**: Group Commercial Manager- **Education Level**: Bachelors Degree- **Job Level**: Management- **Minimum Experience**: 5- 7 Years**Group Commercial Manager - Cape Town (Southern Suburbs).**: Have you worked for an International manufacturing company at...

  • Group Reporting Manager

    7 months ago

    Cape Town, South Africa Snatch.Work Full time

    We’re seeking a Technically minded **Group Finance Manager / Group Accounting Manager **interested in joining a large, listed mining organization based **in Southern Suburbs, Cape Town**. This role might appeal to a Technical specialist returning to SA from the UK. **Roles & Responsibilities** - Produce timely and accurate consolidated monthly, quarterly...

  • Group Reporting Manager

    7 months ago

    Cape Town, South Africa Sanlam Full time

    **What will you do?** - Santam Financial Management - Group Reporting has a position available for a **Manager: Group Reporting** who will be based in **Cape Town.** **What will make you successful in this role?** - The incumbent will be responsible for the financial and statutory reporting function of the Santam group, including dealing with accounting...

  • Group Accounting Manager

    1 week ago

    Cape Town, Western Cape, South Africa Network Recruitment Full time

    Job Title: Group Accounting ManagerA dynamic JSE-listed business is seeking a highly skilled Chartered Accountant to fill the position of Group Accounting Manager. This role will play a critical part in shaping the organization's financial strategy, ensuring accuracy, and driving financial performance.Key responsibilities include:Leading consolidated...

  • Group & Events Manager

    7 months ago

    Cape Town, South Africa HotelJobs.co.za Full time

    This luxury brand is seeking an experienced Groups & Events Manager to manage the day-to-day functioning of the Groups and Events team and the efficient running of the office, ensuring the team achieves the hotel and departmental goals and revenue targets. **Responsibilities**: - To manage the day to day functioning & office of the Groups and Events team -...

  • Group Accounting Manager

    1 week ago

    Cape Town, Western Cape, South Africa Network Recruitment Full time

    Job Title: Group Accounting ManagerAbout Network Recruitment:We are a leading recruitment agency specializing in finance and professional services recruitment.Role Description:This is an exciting opportunity for a qualified Chartered Accountant to join a reputable organization as a Group Accounting Manager. The successful candidate will oversee the...

  • Specialist: Group Investment Asset Reporting

    4 months ago

    Cape Town, South Africa Group Finance Full time

    **Introduction** - Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings,...