Sars Debt Collection Specialist
5 months ago
**Purpose**
**Qualifications**
**Skills**
- Excalibur and Advanced Excel
- Good revenue enhancement and collection skills and/or strategies.
- Administrative
- Time Management
- Communication
- Negotiation
- Conflict resolution.
**Job Responsibility**
- Treat all information with high level of secrecy
- Negotiate payoff deadlines, settlements and payment plans with debtors owing SARS
- Load full comprehensive notes on Excalibur with regular account updates
- Make follow ups on payment arrangements
- Handle customers questions, queries or complaints effectively
- Keep abreadst with tax related developments to be able to handle debtors queries or educate debtors
- Meet set targets and deadlines
- Identify gaps in the system/processes and recommend solutions
- Build trust with debtors
- Update account status and database regularly
- Identify and recommend uncollectable accounts and accounts that must be handled over to legal
- Submit regular reports on the status of accounts and repayment progress
**Job Type**: Contract
Contract length: 12 months
**Salary**: R5 000,00 - R10 000,00 per month
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