Business Integration Specialist

7 months ago

Sandton, South Africa Santam Full time

What will you do?

We have an amazing opportunity for a Business Integration Specialist to join our Broker Solutions (Commercial Underwriting) Team. What will make you successful in this role?

**Business Requirements**:
Contributing to all requirements, design and review sessions
Contributing to key requirements, design and review sessions, particularly where aspects of the solution being considered address key elements of the business vision Identifying and owning business-based risk
Defining, and approving changes to, the high-level requirements in the Prioritised Requirements List, i.e. any change that affects the baselined scope or significantly alters the balance of priorities
Working with the Business Analyst to evaluate the technical options and decide the best way to turn the high-level business requirements into a technical solution
Ensuring the requirements defined are of good quality and are analysed and managed appropriately
Ensuring the non-functional requirements are achievable and subsequently met
Taking responsibility for tracking business requirements through to business acceptance

**Release management**:
Providing the business perspective for all day-to-day solution development decisions
Providing day-to-day assurance that the solution is evolving correctly
Managing practical aspects of the transition of the solution into live use
Ensuring that the business and organisational implications of day-to-day evolution of the solution are properly modelled and thought through
Ensuring the impact of business decisions is reviewed in the context of the project
Ensuring the business and technical components of the solution collectively provide a cohesive whole for the business

**Liaising with the Manager**: Business Integration in organising support for the solution through implementation into live use
Managing practical aspects of the transition of the solution into live use

**BAU Testing**:
Organising, planning and controlling business acceptance testing of the solution
Providing the detail of business scenarios to help define and test the solution

**Communication and Training**:
Supporting and facilitating unambiguous and timely communication between business and technical participants in the project
Managing development, distribution and baseline approval of all communication related to business requirements and their interpretation, with particular focus on ensuring the prioritised requirements list is kept up to date, as the detail expands and evolves

**Working with the Manager**: Business Integration and the Solution Development Team to formulate and communicate solution options
Taking responsibility for the creation of the business user and support documentation for the ultimate solution (this responsibility may be delegated, for example to a specialist such as a Technical Author, but the ultimate responsibility remains with the Business Ambassador)
Communicating with other users, involving them as needed and getting their agreement
Communicating and promoting the business vision to all interested and/or impacted parties
Promoting the translation of the business vision into working practice, i.e. ensuring full business adoption of the solution created by the project
Owning the wider implications of any business change from an organisational perspective
Ensuring collaboration across stakeholder business areas within the scope of the project
Ensuring stakeholders in the Deployed Solution are properly trained and supported by reviewing the training material, -plan and stakeholder map

Qualifications and Experience

5 to 10 years insurance experience, ideally in commercial insurance
FAIS 60 credits advantageous
Project management and system implementation management work experience Skills

Attention to detail
Planning and organising skills
Excel
Underwriting
Financial
Santam systems
Third Party Administration systems
Data analytics
Guidewire (not required)
Business Objects (not required)
Attention to detail
Analytical orientation
Problem solving
Strategic thinking
Systems thinking
Navigating ambiguity
Change leadership Competencies

Collaborates
Client focus
Drives results
Flexibility and adaptability
Cultivates innovation
Business requirement
Software testing
Stakeholder relationships
Effective communication
Demonstrating courage and grit

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