Supply Chain Co Ordinator
3 days ago
An exciting and challenging opportunity has arisen for an experienced and suitably qualified Supply Chain
Coordinator to join the Global Auto Parts Team, based in Durban.
Purpose of the job:
Contributes to the total effectiveness of the department by processing accurate orders, controlling stock levels, and
communicating openly with customers and export countries; solving problems proactively in a timeous manner and
maintaining business relationships.
Experiential and Educational requirements:
- Matric
- Min. 3-5 Years related experience
- Relevant tertiary degree (Advantageous)
- Computer Literacy: Intermediate MS office and SAP R/3 experience
Essential duties and responsibilities:
- Achieve financial objectives
- Raising accurate Sales Orders and Purchase Orders within SAP and ensuring FIFO for Goods Receipts
(Maintain Order Balance),
- Ensure orders are processed to export country within required timing,
- Ensure system pricing information is accurate and up to date to allow for invoicing to be completed
within lead-time,
- Understand Inventory levels (Reviewed Daily) and involve in initiatives to reduce aged / obsolete stock
(PIPELINE Management),
- Ensure that stock is dispatched within agreed terms,
- Ensure that Invoice queries are corrected within the month of processing and variance calculations are
provided to management for checking and authorisation,
- Minimise risk exposure due to air and hand carry shipments,
- Maintain customer information - Contacts Database, Order Files,
- Maintain strong communication to develop a detailed understanding of customer needs, building
relationships and effective partnerships,
- Assist with implementation of action plans if customer satisfaction rating is below acceptable level,
- Directly involved in the handling of all customer complaints relating to your area of responsibility,
- Co-ordinate shipping schedules and communicate this information for order balance, calculation, and
information sharing (Weekly),
- Comply to Standard Operating Procedures,
- Ensure that SAP processing is up to date and correct regarding Orders and Pricing,
- Identify Operational issues and tracked these with management to resolve timeously,
- Submit Kaizen ideas to improve operational efficiencies and enhance team effectiveness and profitability,
- Gather Information and Report/Consult with Management regarding the need for urgent shipments and
priority support from TTC-Exp,
- Ensure that ALL irregular operations are reported to management immediately for understanding and
prompt action/resolution to avoid risk,
- Process and Check Customer Orders confirming Accuracy, Fluctuations and submission timing in
accordance with TTC-Exp deadlines,
- Ensure forms are handed to Management for Authorisation and that check sheets are completed and
order forms are uploaded/submitted,
- Submit and track Request for Quotations - Providing all the necessary detail to TTC-Exp and/or TTC-Mid,
- Ensure that accurate Rundown Sheets are created with detailed supporting history for discussion with
TTC-Exp/TTC-Mid,
- Strive toward continuing professional growth, improving sales skills, business acumen, and product
knowledge,
- Active involvement in training initiatives and strive toward better results (Personal Development Plan and
Career Development Plan),
- Actively work toward performance objectives and targets and communicate to Management where
concerns are met,
- Continue to ask question to develop a deeper understanding of problems/conflict,
- Maintain appropriate interpersonal relationships with employees, peers, and customers,
- Ensure that Company policy is adhered to, particularly but not limited to Office Hours, Lunch Breaks, and
Security,
- Ensures that work area is clean, secure, and well maintained [5S],
- Completes special projects and miscellaneous assignments as required,
- Participate in Quarter end Inventory Verification at stock count (Audit),
- Ensure daily visits to the warehouse to directly understand stock levels
Competency Requirement:
Analytical Thinking
Detail Orientation
Decision Making
Planning and Organizing
Results Orientation
Business Acumen
Communication Skills
Customer Centric Focus
Teamwork Problem Solving
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