Junior Sales Manager

2 weeks ago


Midrand, South Africa Fidelity Services Group Full time

A Sales Manager, or Sales Department Manager, is responsible for overseeing daily operations in the sales department. Their duties include hiring and training sales staff, relaying information from upper management to department staff about sales targets and generating leads to divide among Sales Representatives.

For any business to thrive, it must have a competent Sales Manager who can plan, execute, and oversee all sales and promotional activities effectively.

**Overseeing local and regional sales, promotions, and campaigns**
- Planning and directing the hiring and training of new Sales Representatives
- Directing and coordinating all sales activities locally and regionally
- Preparing sales budgets and projections and approving expenditures
- Tracking and analysing sales statistics based on key quantitative metrics
- Handling and resolving customer complaints regarding a product or service

**Detailed Responsibilities**
- Team Building: Build high-performing sales teams through the effective recruitment, orientation, training, development, motivation, coaching of sales representatives.
- Personal Leadership: Always lead by example.
- Product Expertise: Maintain thorough knowledge of current competitive landscape and be the agent of change.
- Customer Service: Demonstrate leadership in providing positive and effective resolution
- Partner Relationships: Build strong relationships and lines of communication with branch managers.
Team Communication: Accountable to ensure communications from senior management are channeled down to all staff, fully understood and immediately implemented.
- Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
- Meeting planned sales goals.
- Setting individual sales targets with the sales team.
- Tracking sales goals and reporting results, as necessary.
- Overseeing the activities and performance of the sales team.
- Coordinating with marketing on lead generation.
- The ongoing training of your salespeople.
- Developing your sales team through motivation, counselling, and product knowledge education.
- Promoting the organization and products.
- Understand our ideal customers and how they relate to our products.
- Asset Protection: Accountable for the protection of company assets by following established policies, processes and procedures.

**Required Skills and Abilities**
- Strong leadership and interpersonal skills
- Proven ability to sell personally and teach others how to sell.
- Verbal, written and face to face communication skills.
- Strong conflict resolution skills
- Excellent time management skills
- Ability to develop future leaders
- Strong organization skills
- Ability to set sales targets and achieve them effectively
- Strong analytical skills to identify trends and sales patterns
- Ability to design and implement a successful sales strategy
- Ability to guide and mentor sales representatives
- Planning, organization and problem-solving skills

**Required Experience and Education**
- Diploma in sales management is an asset.
- Supervisory or management experience of sales team is required, multi-unit management experience is preferred.
- Demonstrated record of achievement in prior sales position is required.
- Enthusiasm for financial services products is required.

**_Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._


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