Hotel Receptionist

3 weeks ago

Cape Town, South Africa Villa Viva Guesthouse Cape Town Full time

**Unternehmensbeschreibung**

Villa Viva is a Guest House, a fresh, innovative social business, meeting and networking platform to share and express, creative work, social projects and celebrating life.

We are the new home and creative hub of Viva con Agua Family (VcA) in South Africa.

VcA is a community committed to establishing access to clean water, sanitation and hygiene (W.A.S.H.).

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We follow the vision “WATER FOR ALL - ALL FOR WATER”- because we feel it is NOT an utopia that everybody on this planet has access to clean water, basic sanitation and hygiene

Music, Sport and Art are our languages because this is how we connect

Villa Viva offers beautiful spaces to stay and connect. We are in the heart and hustle of The Mother City, located just below colourful BoKaap. The perfect spot to start your experience in Cape Town and South Africa.

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The majority of Villa Viva’s profits therefore go straight into the W.A.S.H projects of Viva con Agua in the Eastern Cape, Cape Town and various other locations.

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Come by and get inspired by our space, its lovely people, art exhibitions or live performances.

Make your experience memorable while sitting round a warm cozy fireplace, enjoying the beautiful view of Table Mountain on the terrace, or having a dip in our gorgeous blue pool.

**Stellenbeschreibung**

Hotel Receptionist Job Duties
- Greet all guests and assist them with check-in and check-out
- Maintain a positive attitude and friendly demeanor
- Respond to all guest questions and requests
- Answer and forward phone calls
- Manage guest bookings and reservations
- Keep a tidy and orderly workspace
- Assist with administrative and clerical tasks as needed

Job Requirements
- 2+ years experience working in a hotel receptionist or guest services role
- High school diploma, GED, or suitable equivalent
- Proficient in Microsoft Office Suite and other necessary computer programs
- Solid written and verbal communication skills
- Fluency in English
- Ability to maintain a positive, friendly attitude even under high pressure
- Excellent organizational and multitasking skills
- Professional attitude and appearance
- advantage if worked before with OTA and PMS systems
- bigger advantage if worked with Semper PMS before

Work remotely
- No

**Salary**: R8,000.00 - R12,000.00 per month

**Experience**:

- receptionist / Front Desk at a Guesthouse or Hotel: 2 years (required)

Shift availability:

- Night Shift (preferred)
- Day Shift (preferred)

Expected Start Date: 2023/02/01

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