Advice Governance Specialist

2 months ago

Cape Town, South Africa Nedbank Full time

**Job Classification**

**Requisition** - 136553 - Melissa Cloete**Cluster** - Nedbank Wealth Cluster, Wealth Management SA Division - Advice and Philanthropy**Location** - Cape Town or Johannesburg (Hybrid)**Closing Date** - 6 November 2024**Please Note: Preference will be given to Applicants from Underrepresented Groups**
- Job Family- Sales and Services
- Career Stream- Fiduciary
- Leadership Pipeline- Manage Self: Professional
- FAIS Affected**Job Purpose**

This role (as 1LOD) will be responsible for the execution of all regulatory and business advice governance measures for the NPW and NFP and NFA businesses. Core responsibility will be to ensure appropriate advice governance measures are being implemented, and effectively managed, such as appropriate advice governance forums eg the Large Case Review Forum, adviser (wealth managers (NPW), financial planners (NFP) and financial advisers (NFA)) and advice principal oversight measures are implemented to improve the quality of comprehensive financial planning and holistic wealth advice, whilst ensuring compliance (as 1LOD) with regulatory/legislative developments (eg RDR/COFI), house views, and best practice, thereby protecting our FAIS licenses (FSP 828, 48771 and 9363), clients (providing good client outcomes).

**Responsibilities**:

- As 1LOD responsible for execution on all regulatory and business advice governance for NPW and NFP and NFA businesses.
- Administration (drafting and maintenance of all advice charters, co-ordination, setting agenda, recording minutes etc.) and management of all advice related governance forums, i.e., Large Case Review and Advice and Product Forums.
- In terms of the Large Case Review Forum responsibilities include inter alia:

- Review and approve all client cases prior to being presented to the forum. All cases need to comply with all house views before being presented. Where cases do not comply with house view, engage with advice principals and or advisers for the case to become compliant.
- Prepare weekly communication to advice principals on outstanding information or documentation required by the forum post approval of cases.
- Conduct audits of approved cases presented at the forum and communicate non-compliance issues and track them for correction.
- Maintain reporting on deals presented in Large Case Review Forum for relevant forums

**Job Responsibilities Continued**
- Work with the Advice Specialist and Head of Advice and Philanthropy:

- With the creation of advice related house views.
- To resolve advice related complaints.
- Maintenance of FAIS document and disclosure letter in collaboration with compliance and client enablement teams.
- Responsible for resolving key advice related audit findings.
- Support and collaborate with divisional compliance with sufficient engagement with regulators and keeping abreast with evolution of regulations.
- Develop, encourage, and nurture collaborative relationships across area of specialisation with divisional, cluster and group.
- Process custodian together with the advice specialist for all advice processes ie ensure all advice and advice governance processes are documented and updated as required.
- Ensure compliance and sufficient awareness and training of advice governance related processes, applicable laws, and regulations for NPW and NFP and NFA businesses.

**Responsibilities (Continued)**
- Oversee the investigation of all advice related complaints together with the advice specialist and complaints team, and keep the respective businesses updated on the outcomes (as an independent party).
- Address governance related audit findings and ensure appropriate mitigation measures are put in place.
- Collaboration with the product and implementation team with regards to amongst others advice tools.
- Responsible for manual reporting of the team.
- Responsible for the following advice governance measures and processes:

- FAIS reviews and looking at ways to create efficiencies, eg, automated FAIS reviews.
- Adviser oversight segmentation.
- Conduct the following audits on advice principals:

- Adviser oversight segments (adviser risk buckets) audits.
- Supervision audits.
- New business audit (size of deals).
- Ensure we conduct and execute as per market conduct, compliance and houseviews.
- Essential Qualifications - NQF Level- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
- Essential Qualifications & Certifications- Degree - preferably a BCom (with specialisation in financial planning).
- FAIS RE 5.
- Preferred Qualification- Post Graduate Diploma in Financial Planning and CFP®- Minimum Experience Level- 3-5 years’ experience in the wealth management industry with a focus on financial planning/wealth advisory, advice governance, regulatory risk management and RDR developments.
- Experience and knowledge in financial advisory legislation, regulation and best practice.
- Experience in authoring policies, frameworks and othe

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