Operations Export Controller
2 weeks ago
Location
Durban, South Africa
Career Level
Professionals
Employment Type, Work Type
Full time
Publishing Date, ID-Nr.
Jul 18, 2023, 202307190016
Your tasks
Ensure the accurate and timely movement of cargo to
- and from specific locations within the service standards agreed with the Customer.
Handle all Customer facing communication and shipment related internal communication between/with DB Schenker stakeholders.
Handle all Vendor facing communication and shipment related internal communication between DB Schenker stakeholders.
Provide Customers with proactive exception management in case of service quality deviations including follow-up and problem resolution.
Create and manage ocean export documentation.
Handle relevant ACR (Advance Cargo Reporting) activities.
Execute pre-carriage services by truck, rail or barge.
Ensure Customers are invoiced for all shipment related charges.
Accountable:
Run compliance check against corporate and legal guidelines.
Run compliance check against destination country ocean freight SOP.
Ensure valid quotation for Shipper is in place.
Continuously obtain adequate shipping volume forecast information from Shipper and maintain this information at all time - as applicable.
Receive volume forecast information from Destination Office and overlay with Shipper's volume forecast - as applicable.
Utilize volume forecast in managing allocations with Carriers - as applicable.
Handle continuous pre-shipment status follow-up with Shipper and inform Destination office - as applicable.
Receive booking request from Shipper or Destination Office.
Qualify booking request details against customer service agreement and current market conditions.
Request and receive VGM details from Shipper - as applicable.
Request update from MDM Team (Master Data Management) as applicable.
Capture Shipper's booking request in TMS (TANGO) for file creation - as applicable.
Initiate credit check for Shipper and follow up on credit issues with Finance Team.
Evaluate requested routing, equipment availability and enter preferred carrier routing into TMS (TANGO).
Facilitate communication between Customer and Export Customs Team - as applicable.
Receive and/or upload relevant Customer documents to digital archive (ODM) - as applicable.
Book with Carrier as per allocation.
Manage and confirm booking with Carrier.
Book with LCL Gateway / LCL Hub based on routing details provided by TMS (TANGO).
Manage and confirm booking with LCL Gateway / LCL Hub.
Request invoice from Carrier and forward to Operational Accounting Team for processing - as applicable.
Create exceptional and accessorial income reserves and cost accruals in TMS (TANGO).
Confirm loaded container arrival at CY (Container Yard) for self-deliveries by Shipper.
Perform required interaction with CY (Container Yard) and port authorities - as applicable.
Confirm shipment arrival at CFS (Container Freight Stations) for self-deliveries by Shipper.
Determine optimal vendor, routing and price for pic up arrangements.
Provide pick up instructions to vendors.
Confirm pick up in TMS (TANGO).
Confirm container delivery to the CY (Container Yard).
Update TMS (TANGO) with truck / vendor details - as applicable.
Provide self-delivery instructions to Shipper - as applicable.
Send pick-up details to Shipper - as applicable.
Send 'Booking Request Receipt' and/or 'Booking Confirmation' to Shipper.
Capture cargo and container details into TMS (TANGO) based on Customer documentation.
Provide MBL instructions to the Carrier.
Enter VGM data into TMS (TANGO) and submit to Carrier - as applicable.
Verification of Draft MBL and enter MBL number into TMS (TANGO).
Arrange and complete cargo insurance details - as applicable.
Continuously monitor shipment 'on board' status with Carrier.
Update ETD and ETA in TMS (TANGO) in case of vessel/schedule changes.
Enter ATD (actual time of departure) into TMS (TANGO) once available.
Issue HBL as per Shipper's instructions.
Verify payment status of invoice to Shipper.
Obtain HBL (for Originals) signature from Operations Management - as applicable.
Release HBL to Shipper following DB Schenker's BL release procedures
Execute HBL 'Telex Release" procedure - as applicable.
47. Request MBL 'Telex Release" procedure - as applicable.
Generate Shipping Notice to network partner in TMS (TANGO).
Confirm MBL receipt in TMS (TANGO).
Enter ACR (Advance Cargo Reporting) details into TMS (TANGO) and submit data - as applicable
Ensure ACR (Advance Cargo Reporting) filing is accepted.
Provide shipment details (manifest) to customs authorities - as applicable.
Issue and dispatch NCF (Network Contribution Fee) voucher to Network Partner in TMS (TANGO)
Ensure on-time invoicing within corporate guidelines.
Cross-check all cost accruals in TMS (TANGO) and ensure all applicable charges are invoiced.
Create invoicing package / pouch and dispatch to Customers.
Ensure that all accrued costs have corresp
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