CRM Campaign Analyst

5 days ago

Johannesburg, South Africa DataTech Recruitment Full time

Do you have 3+ years’ experience as a CRM Campaign Analyst?

Are you a dynamic, motivated professional eager to grow your career in data-driven customer communications? Join a boutique agency specializing in creating targeted, cross-channel digital strategies for a global client base.

This exciting opportunity offers a diverse role where you’ll be involved in all stages of customer journey development, from data analysis to campaign implementation and results measurement. You’ll work with cutting-edge technology and a highly experienced team in an industry that spans continents and markets.

If you’re looking for a role that provides variety, challenges, and opportunities to learn the business from the ground up—this is the perfect fit. One day, you’ll identify target customer groups and relevant products; the next, you’ll set up campaigns or analyse performance.

This is a hybrid role based in Gauteng, with an expectation of 3-4 days per week at the client’s offices.

**Type: Permanent**

**Salary: R45 000 - R50 000 pm**

**Area: Hybrid in Johannesburg (3 - 4 Days in office)**

**Key Responsibilities**
- Develop, implement, and measure customer communication strategies across multiple channels.
- Conduct customer targeting, selections, and campaign setup and measurement.
- Collaborate with cross-functional teams and present insights directly to clients.
- Analyse complex datasets using Python, R, SQL, and Excel to generate actionable insights.
- Visualize data with tools like PowerBI, Tableau, or Excel for stakeholder understanding.
- Work with customer communication platforms such as Braze, mParticle, or Amplitude.

**Requirements**:

- **Experience**: 3+ years of relevant work experience.
- **Education**: Degree in Science, Mathematics, Engineering, Data Science, or related fields. Postgraduate qualifications are a bonus.
- **Skills & Attributes**:

- CRM analytics expertise, including campaign setup and evaluation.
- Strong client-facing abilities with confidence in presenting findings.
- Collaborative team player with innovative, solution-driven thinking.
- High attention to detail and accuracy in data handling.
- Adaptability to rapidly changing environments and operational tasks.

**Job Types**: Full-time, Permanent

Pay: R45 000,00 - R50 000,00 per month

**Education**:

- Bachelors (preferred)

**Experience**:

- Campaign Analysis: 3 years (required)
- Python: 3 years (required)
- R: 3 years (required)
- SQL: 3 years (required)
- Microsoft Excel: 3 years (required)
- Power BI or Tableau: 3 years (required)
- Braze, mParticle, or Amplitude: 3 years (required)

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