Head of Department: Non-energy Minerals Trade
6 months ago
**Company Description**
SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.
The Head of Department: Trade Non-Energy Operations is responsible for managing, leading and controlling the operations and functions of the Natural Resources Mineral commodities within South Africa, specifically related to Steel Making Raw Materials, Non-Ferrous concentrates and Metals, Fertilizers, and Industrial Minerals, as well as to meet business objectives and to ensure compliance to the Company policies and business guidelines.
- To coordinate inspection activities (planning, executing, and controlling) with the relevant branch supervisors and commodity coordinators.
- Manage and monitor operational performance at each location in terms of queries on quality, safety and staffing.
- Assist the Regional manager in the costing of projects (proposals)
- Ensure that adequate and appropriate manpower resources, equipment and tools are available for total operational efficiency by coordinating with branch supervisors.
- Assist the Regional manager in effectively managing and continuously improving the quality management system, and the implementation of any certifications and accreditation systems within the business lines
- Responsible for overseeing fleet management, i.e. use of SGS vehicles by reviewing vehicle logs monthly and discussing with branch supervisors on efficient use of vehicles thereof
- Responsible for reviewing manpower costs across the different sites and approving the costs thereof
- Discuss and provide technical support to all present and potential clients by coordinating with commodity coordinators
- Drive safety across the sites in NE Trade to ensure compliance with policy (SGS and governmental)
- Assist the Regional manager with all complaints and claim resolution.
- Attend to technical and sales support as well as proposal co-ordination with commodity coordinators
- Adhere to all quality and safety requirements of the SGS management system
- Perform quality checks on reports/certificates before it is issued to clients.
- Approve reports/certificates for release to the client
- Perform monthly reviews of the commodity coordinators by presenting, win/loss rates for proposals, revenue summaries, and a summary of client satisfaction/dissatisfaction rates to the regional manager monthly.
- Perform any other reasonable tasks as assigned by the direct line manager.
**Qualifications** Education**
- National Diploma/Degree in Chemical/Metallurgical Engineering, or Analytical Chemistry
- Certificate in Quality Management or similar certification
- Knowledge of ISO 17025
- Certificate/diploma/degree in management
**Experience**
- Minimum 5 years experience in a management role
- Knowledge of process flow within an analytical laboratory environment, or
- Experience in commodity inspection processes such as sampling and testing, tallying of data, and reporting/certification.
**Additional Information**
- Work under pressure and meet deadlines
- Operate under minimum supervision
- Good communication and interpersonal skills
- Use of MS Office tools (Excel, Word and Outlook)
- Languages: Proficient in English (Read, Speak, Write)
- Computational capability
- Planning and organizing
- Ability to problem solve/troubleshoot
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