Retail Store Manager
1 month ago
Job Title: Store Manager
Industry: Retail
Area: Montana, Pretoria, Gauteng
**Salary**: Market-Related (Depending on Experience)
**Description**:
A Store Manager is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively, enhancing customer satisfaction, meeting sales and profitability targets and managing the team effectively.
**Minimum Requirements**:
- Minimum 2 year’s management experience
- Own transport and valid Drivers License essential
- Grade 12 certificate
- Good leadership skills
- Good working and understanding of retail and wholesale business
- Strong sense of responsibility
- Sales-driven
- Excellent administration skills
- Brilliant people & communication skills.
- Excellent command of the English language.
- Timekeeping
- Computer literate
- Good at multitasking
**Key Responsibilities**:
- Opening and closing of store - Store and employee time keeping
- Daily cash up’s & cash control
- Daily stock control - Spot counts and Game Plan counts
- Responsible and will be held accountable for store stock and cash
- Monthly stock counts
- Stock receiving & receipting
- Stock on floor balances with the P.O.S
- Follow ups completed for orders/suppliers/IBTS etc.
- Tangible reports on all stock losses/gains
- Facilitating the sales of products and services both over the counter and telephonically
- Responsible for stocking, organizing, presenting, marketing and selling of products
- Preparing detailed analysis reports on buying trends, customer requirements, and profits
- Sales / client retention and growth
- Ensuring store manager Project Boost & Sales Boost targets are consistently met
- Ensuring employees comply with companies’ policies & procedures
- Housekeeping and Health & Safety standards are met
- Tills stocked with sufficient float and balances with P.O.S
- Daily cash ups completed and balanced with P.O.S
- Cash ups entered correctly into cash takings book
- Cash book and safe balance at all times
- Deliveries checked and signed for
- GRVS completed correctly and receipted into P.O.S
- All store discrepancies handled timeously
- Customer quotes monitored and converted to invoices correctly
- Invoices and quotes completed correctly
- Customer relationships maintained
- Customer complaints handled timeously and effectively
- Company specials communicated with staff
- Staff customer queries monitored and evaluated
- Policies and procedures filed and updated
- Policies and procedures are communicated with staff
- Staff misconduct handled by following disciplinary code
- Serious misconduct reported to senior managers immediately
- Training provided to new staff with required support structures
**Management Proficiency**:
- Ensure that Attendance registers are completed, signed and checked on a regular basis.
- Ensure that shortages are investigated, and correct action is taken when necessary.
- Manage and initiate disciplinary action where required.
- Co-ordinating leave & working rosters within the store.
**Salary**: R10,000.00 - R20,000.00 per month
Ability to commute/relocate:
- Boksburg, Gauteng: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Retail: 4 years (preferred)
- Management: 2 years (preferred)
Application Deadline: 2023/04/28
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