Sales Representative
6 months ago
Achieve sales targets as defined by Sales Manager
- Ensure thorough knowledge of all products
- Maintain regular customer call cycle
- Develop and maintain excellent customer relationships
- Gather thorough knowledge of the competitor's environment
- Ensure products are optimally displayed in stores and in-store branding is optimized
- Develop a good understanding of customer needs
- Grow existing product range within customers
- Identify opportunities within existing customers
- Follow up on any customer requests
- Monitor the market for sales opportunities
- Consult price trading with Line Manager
- Supply new customers
- Monitor sales and profit for each account.
- Provide training to store staff
- Assist customers pro-actively
- Provide open lines of communication
- Provide feedback and resolve outstanding orders
- Implement quick responses to customers
- Resolve customer complaints effectively
- Develop a good understanding of customer needs
- Provide support to customers to increase sales
- Assist the customer with - Returns - Account queries - General queries
- Maintain accurate records of pricing structures
- Ensure customer pricing is correct
- Communicate pricing to Internal Sales to limit credits
- Provide feedback to the Sales Manager on competitor activity or any other information requested
- Escalate customer dissatisfaction on pricing, delivery complaints, quality, and timeframes
- Create a product budget per customer
- Senior Certificate (Matric Grade 12)
- Relevant tertiary qualification
- 1-3 years working experience
- MS Office, K8, Sales system Knowledge (what must I know):
- Plumbing brands such as Macneil
- Customer account management
- Proven sales history Skills and Abilities (what must I be able to do / display)
- Ability to work under pressure
- Able to make decisions
- Good presentation skills
- Reliable and honest
- Good Communication skills
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