Talent Consultant

**Job Description**:
**ABOUT THE COMPANY**
Silversoft provides industry leading software technology to people and project centric firms in South Africa and beyond. Our software delivers a best of suite features to attract and retain the right talent, win new business, deliver excellent projects, drive productivity, and deliver insight. Our clients run smarter, spend less time in admin and are more profitable. Silversoft - People. Projects. Insight.

**ABOUT THE CANDIDATE**
We are on the search for a HR professional or Recruitment Consultant with strong problem-solving skills with a passion for system implementation. If you have a passion for Talent Management and want to step in and assist companies with the right tools to lead and develop their employees throughout the ever-changing environment, then you fit the profile.

**ABOUT THE ROLE**
The focus for the position would be to implement Talent Management solutions and provide support to clients.

**KEY RESPONSIBILITIES**
**SOLUTION DESIGN AND PROJECT MANAGEMENT**
- Familiarise yourself with Scope of Work and budget.
- Analyse client business processes - prepare and facilitate client workshops to determine requirements.
- Prepare and agree project plan with client to ensure all stakeholders (internal and external) are clear on responsibilities and deadlines.
- Schedule, facilitate and document project meetings (decisions and actions)
- Ensure proper sign-off on project documentation.
- Document requirements and decisions approved by client.

**SYSTEM CONFIGURATION, TRAINING AND QUALITY CONTROL**
- Design and build system to deliver on client requirements.
- Test configurations and clearly document agreed workflows / processes, etc.
- Scope client report requests
- Thoroughly test solution and reports to ensure all works as expected.
- Escalate defects and follow-up on progress.
- Train client super users / administrators on system solutions
- Facilitate hand over to training consultant responsible for delivery of end-user training.

**CLIENT SUPPORT**
- Assist client through go live period ensuring system is adopted.
- Transition client to support team.
- Continue to monitor and follow-up on unresolved tickets that arose during implementation until completed.

**QUALIFICATION**
- 3-year National Diploma or Degree in Human Resources
- Project Management qualification advantageous

**EXPERIENCE**
- 3-5 years working in human resources (good understanding of HR processes).
- Experience of processes related to recruitment, performance management, succession planning, learning and development.
- Experience working on HRIS or Talent Management systems.
- Sound knowledge of latest HR Industry trends and technologies

**ATTRIBUTES**
- Strong problem-solving ability within the HR environment
- Takes ownership and accountability.
- Resilient and result driven.
- Good written and verbal communication skills
- Attention to detail.
- Empathetic.
- Reliable and trustworthy.