E-comm Manager

2 weeks ago


Johannesburg, South Africa Be Different Recruitment Full time

Gauteng, JHB - Northern Suburbs
- (, Market related)**In order to be considered the following is required**:

- Relevant tertiary qualification
- 5 years+ experience in a Digital Marketing Agency or dedicated Digital marketing team
- Sector experience: Retail, Food & Beverage, Financial Institutions, Telecommunications
- Strong experience in eCommerce activities to drive traffic on websites
- Strong experience in eCommerce Operations (Content Management, e-Merchandising & personalisation)
- Strong Web Analytics knowledge (Google Analytics certification a plus)
- Experience in building and managing an eBusiness operation (organization, processes, guidelines) is a strong plus
- CRM and eCRM Experience essential
- Commercial Business Acumen (understanding of processes and enablers, drivers of Business Models & being capable to translate them into relevant Marketing Actions)
- Excellent planning and administration skills
- Excellent project management skills
- Ability to work independently

**The role will be responsible for the following**:
**Implement the defined strategy, the consumer activation plan and campaigns**
- Define and implement the ecommerce strategy in line with the Consumer Journey Strategy developed by marketing
Define, plan & ensure the execution of e-merchandising activities through cross-sell, up-sell & eCRM strategies
- Leverage (internal and external) data, insights and recommendations to continuously improve e-Com activities
- Support other departments in implementing projects with a digital dimension

**Optimise e-retailer content & experience**
- Drive the day-to-day back-end management of digital boutiques, both owned Digital Boutiques and not-owned (Trade Partner Web sites)
- Drive and continuously improve the digital path to purchase and ensure a best-in-class digital consumer experience through optimised purchasing paths
- Ensure the integration of all product launches and digital campaigns into the content management system (e.g., copy, visuals, banners)
- Ensure platforms are compliant with cross-functional requirements (e.g. TQM, Legal, Delivery services etc.)
- Optimise back-end performance of digital channels by collaborating with IT, CRC, Marketing and Supply Chain stakeholders

**Management Team Responsibilities**
- Drive the organisation's business results by making tactical and operational decisions by building a sustainable E-comm team
- Define and drive the right initiatives to achieve business results
- Manage and monitor the budget within the subdepartment
- Drive improvements and efficiencies in the organisation by collaborating with other departments

**People & Performance Management**
- Attract and retain talent, develop the personal effectiveness of employees by regular coaching and implementation of learning activities
- Build a strong team where team members collaborate effectively and understand their shared goals and purpose
- Set individual performance goals that provide a clear line of sight to organisational priorities and monitor progress towards achievement of goals by use of the PDP methodology
- Build the company culture by promoting and supporting a happy, healthy and safe working environment that encourages teamwork, ambition and a high level of professionalism

Information displayed above not limited to advertisement. Please contact for further information.
- For more information please contact:

- Gabisile Gwebu


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