Aftermarket Logistics Supervisor

2 weeks ago

Johannesburg, South Africa Fermel Full time

The Aftermarket Logistics Supervisor will play a crucial role in ensuring the efficient flow of aftermarket products and parts, maintaining high standards of logistics operations, and supporting customer service excellence.

**Responsibilities**:

- Inventory Management: Oversee the inventory of aftermarket products and parts, ensuring accurate tracking, organization, and availability.
- Order Fulfillment: Manage the timely fulfillment of customer orders, coordinating with internal teams and external suppliers as necessary.
- Logistics Coordination: Coordinate transportation and distribution logistics to ensure timely delivery of aftermarket products and parts to customers and service centers.
- Quality Assurance: Implement and maintain quality control processes for all aftermarket products and parts, ensuring compliance with company standards and customer requirements.
- Vendor Management: Develop and maintain relationships with vendors and suppliers, negotiating contracts and terms to optimize cost and service levels.
- Team Leadership: Lead and mentor a team of logistics coordinators and warehouse personnel, fostering a culture of teamwork, accountability, and continuous improvement.
- Reporting and Analysis: Prepare regular reports on key logistics metrics, analyze data to identify areas for improvement, and implement corrective actions as needed.
- Customer Service Support: Collaborate with the customer service team to address inquiries, resolve issues related to logistics, and ensure a seamless customer experience.

**Job Requirements**:

- Qualification in Business Administration, Logistics, Supply Chain Management, or a related field.
- Proven experience (5+ years) in aftermarket logistics, preferably within the mining or heavy equipment industry.
- Strong understanding of inventory management principles, logistics operations, and supply chain processes.
- Excellent leadership skills with the ability to motivate and develop a high-performing team.
- Effective communication skills with the ability to collaborate across functions and levels of the organization.
- Analytical mindset with proficiency in data analysis and reporting tools.
- Problem-solving skills and the ability to thrive in a fast-paced environment.

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