Technical Lead

2 weeks ago


Cape Town, South Africa Advania UK Full time

The role will also spear head and run our Identity as Service offering that delivers a proactive approach to items including Inactive Accounts, Conditional Access Policies, Workload Identities, Access Reviews and Guest access.

**KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED**
- Strong experience with Azure Active Directory, Azure AD Connect, and other identity management technologies.
- Experience with identity management policies and procedures including Conditional Access Policies.
- Experience with on-premises identity systems integration with Azure AD, including Active Directory and ADFS.
- Technical experience working within a Managed Service environment.
- 4+ years’ experience supporting all components of Azure Active Directory
- Good understanding of wider Microsoft Cloud inclusive of Intune and Defender suite.
- Good understanding and capability using PowerShell.
- Experience in Microsoft Graph would be beneficial.
- Excellent demonstrated customer service skills.
- Strong technical leadership skills.
- Strong documentation and communication skills
- Experience with a ticket management toolset.
- Experience with Remote Desktop tools
- Microsoft Certifications MCSE, MCITP, MCSA would be beneficial

**KEY RESULT AREAS**
- KPI metrics such as task closure, utilisation, task quality
- A keen appetite to learn
- Proactive, driven, and enthusiastic
- Good organisational skills and strong attention to detail
- Excels in a fast-paced & challenging environment
- Works well in a team environment
- Ability to search and understand KB articles to troubleshoot customer issues.
- Interested in engaging with the IT pro community


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