Service Consultant: Afrikaans

2 weeks ago


Centurion, South Africa Momentum Metropolitan Holdings Full time

-Introduction

Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using a defined set of Health capabilities.
Role Purpose
Requirements
- Matric
- 1 - 2 years of Momentum Medical Scheme experience is essential
- Afrikaans speaker is essential
- Relevant tertiary qualification would be an advantage
- 2 - 3 years of client service experience
- Good understanding of the industry would be an advantage
- Knowledge of Momentum Health product would be an advantage
- Knowledge of Oracle System would be an advantage
Duties & Responsibilities
- Identifying risks to the company and escalate accordingly
- Engaging in effective communication and delivery according to Service Level Agreements
- Maintaining a consistent service delivery to ensure client retention and satisfaction
- Obtaining and maintaining broad product and industry knowledge in order to effectively and accurately respond to customer queries
- Ensuring Service Level Agreements are met and exceeded at all times
- Providing first time resolution on queries of a complex nature
- Dealing promptly with client requests in a competent, efficient and professional manner
- Driving and supporting effective teamwork within the department
- Engaging in appropriate training interventions to promote own professional development
- Ensuring to demonstrate the company's values on a daily basis
- Recording of all queries and interactions with customers onto the workflow system
- To ensure the required turnaround time is met
- To ensure that all correspondence sent out is of the highest quality
Competencies
- A strong understanding of the medical aid and short term insurance industry will be advantageous
- Take ownership of all queries and ensure that they are resolved timeously and effectively
- Complete documentation as per departmental guidelines in order to meet client needs
- Utilise IT systems effectively, to ensure accuracy of documentation
- Adhere to organisational best practice and legislative requirements
- Adhere to policies and procedures and take corrective action where necessary
- Ensure all risks are mitigated and escalated where necessary
Enquiries
-

Policy

We are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.



  • Centurion, South Africa PPS Recruitment Full time

    **Job Advert Summary**: An exciting opportunity for a consultant exists in our Client Services Department. Applications are invited for the above-mentioned position, to be filled as soon as possible. **Minimum Requirements**: **Qualifications & Experience** - Grade 12 - 3-year Tertiary Qualification in any related field. - **2 years or more experience in a...


  • Centurion, South Africa Perfect Placement Solutions Full time

    We are looking for someone who is highly motivated, deeply passionate about recruitment, and thrive in a dynamic, challenge-driven environment. Position: Recruitment Consultant Area: Centurion Minimum Requirements Good knowledge of the recruitment network in South Africa. Fluent in Afrikaans. Sales proficiency in recruitment, acting as a primary brand...


  • Centurion, South Africa Independent HR Consultant Full time

    Our client is a group of companies focused on providing administration, health and financial services and IT solutions to the health and insurance industry. Human Resources is part of shared services that provide people practices, strategic and HR administration support to the entire group of companies. **_ Purpose of the Role_** The HR Business Partner...

  • Sales Consultant

    1 week ago


    Centurion, South Africa Opifex Full time

    External Sales Consultant - IT hardware and softwareIT company in Irene in Centurion are looking to employ an External Sales ConsultantSalary: R12 000 - R20 000 + CommissionBenefits: Provident fund Requirements:Grade 122 - yrs IT sales experienceMust be able to speak English and Afrikaans


  • Centurion, South Africa Würth Full time

    Würth South Africa Co. (Pty) Ltd, is actively looking for a talented, vibrant, highly motivated, and disciplined Customer Sales Consultant who will represent the company as a brand ambassador and offer sales services to our customers. JOB REQUIREMENTS Sales territory – Pretoria West and Sunderland Ridge. Area of residence – Centurion. Minimum...


  • Centurion, South Africa Adzuna ZA B C2 Full time

    We are seeking Afrikaans speaking Incident Management Consultants who specialise in Plumbing Claims and are willing to work shifts. Minimum Requirements: Grade 12 certificate or equivalent Level 4 qualification issued by SAQAComputer Literacy MS Office: Work, Excel, Outlook Intermediate Skill levelClear Criminal and ITC RecordRelevant FAIS Credits & FAIS RE5...


  • Centurion, South Africa Customer Loyalty Consultants Full time

    We are seeking Afrikaans speaking Incident Management Consultants who specialise in Plumbing Claims and are willing to work shifts. Minimum Requirements: Grade 12 certificate or equivalent Level 4 qualification issued by SAQA Computer Literacy MS Office: Work, Excel, Outlook Intermediate Skill level Clear Criminal and ITC Record Relevant FAIS Credits &...


  • Centurion, South Africa Customer Loyalty Consultants Full time

    We are seeking Afrikaans speaking Incident Management Consultants who specialise in Plumbing Claims and are willing to work shifts. Minimum Requirements: Grade 12 certificate or equivalent Level 4 qualification issued by SAQAComputer Literacy MS Office: Work, Excel, Outlook Intermediate Skill levelClear Criminal and ITC RecordRelevant FAIS Credits & FAIS...


  • Centurion, South Africa H2R Full time

    Gauteng, Centurion - Market related - Market related Monthly Cost To Company (Market related) Our client, a technology solutions company that delivers products designed to optimise workforce efficiencies and processes has a Permanent position for a Junior Client Service Consultant. Requires regular travel to client sites. When not travelling, then Hybrid...


  • Centurion, South Africa Customer Loyalty Consultants Full time

    CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success.We are seeking Afrikaans speaking Incident Management...

  • Consultant

    1 month ago


    Centurion, South Africa Mecad Systems Full time

    As a consultant, you will be responsible for Engineering deliverables and managing technical and non-technical aspects projects. In addition to providing consulting services, this role will also involve practical engineering work, such as design, testing, and analysis. You will be responsible for presenting Proof of Concepts, Project Proposals, and Project...


  • Centurion, South Africa IQVIA Full time

    IQVIA South Africa has a great opportunity for a Senior MC Consultant position in our Commercial Solutions team based in Centurion. Responsible for the on-time completion of projects or components of large, complex projects for clients in the life sciences field. Identifies and elevates potential new business opportunities and assists in the sales...

  • Consultant

    4 weeks ago


    Centurion, South Africa MECAD Systems Full time

    Consultant - 2023-05-12 - 2023-06-30 - Permanent - JHB000162 - Engineering and Technical- Gauteng, Centurion - We are a leading technology company that delivers solutions for engineering and manufacturing industries. An established group of companies with over 30 years of experience in providing innovative engineering and technology solutions. Our team is...


  • Centurion, South Africa Dimension Data Full time

    The prime function of this role is to assist our clients in preparing for, and then managing, the implementation of Automotive software solutions into their organizations. **Criteria**: - Completed Degree or Diploma with Accounting will be an advantage - I.T knowledge and experience will be an advantage - Advanced MS Excel working knowledge and...

  • Service Consultant

    4 weeks ago


    Centurion, South Africa Health Solutions Full time

    **Introduction** Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by...

  • Consultant

    4 weeks ago


    Centurion, South Africa MC Technology Staffing Full time

    In addition to providing consulting services, this role will also involve practical engineering work, such as design, testing, and analysis. You will be responsible for presenting Proof of Concepts, Project Proposals, and Project Estimates to both technical and non-technical stakeholders. Additionally, you will work with the Sales, Operations, and Consulting...

  • Claims Consultant

    4 weeks ago


    Centurion, South Africa Momentum Insure Company Limited Full time

    **Introduction** Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. **Role Purpose** Our consultants...

  • Sales Consultant

    1 month ago


    Centurion, South Africa People Dimension Full time

    Develop own customer baseResearch potential new customersService new and existing customersEnhance own product knowledge in order to demonstrate products to customersDevelop focus in specific industry sectorsPlan own time allocation, schedules and customer baseMaintain brand reputation and ethos of businessMeet agreed sales targetsFocus on value of offering...


  • Centurion, South Africa Communicate Recruitment Full time

    Our client, a specialist Consulting Services firm in the infrastructure space, is looking for a Junior Project Finance Consultant to join their team! **Job & Company Description**: **Job Experience & Skills Required**: - Any related Financial / Engineering Degree - 1-3 years’ experience in project finance - **Must have advanced project financial...


  • Centurion, South Africa J Brew Solutions Full time

    Gauteng, Centurion - R 15000 - R18 000 Monthly Basic Plus Commission (Market related) J brew Solutions is an IT consulting and cybersecurity company based in Centurion looking to a 360-recruitment consultant who delivers a fully inclusive recruitment service to our clients. To give clients the very best service possible, consultants typically spend a lot...