Claims Consultant

2 weeks ago


Centurion, South Africa Momentum Insure Company Limited Full time

**Introduction**

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.

**Role Purpose**

Our consultants within the Claims Department are committed to providing Momentum Insure clients and brokers with awesome service and making their experience with Momentum Insure enjoyable, easy and convenient. A claims consultant captures, validates and finalises contents, vehicle and other various claims from clients.

**Requirements**:

- Matric or qualification equivalent to matric
- At least 1 year claims experience in a short-term insurance industry
- Previous call centre experience with an above average performance track record

**Duties & Responsibilities**
- Capture/Register claims on the PREMIA systems
- Handle administration and follow ups concerning claims
- Liaise with clients, service providers & assessors
- Handle and resolve queries from clients/service providers
- Validate claims within turnaround times
- Handling and resolving queries and problems from clients and service providers
- Payment of claims and invoices from service providers within specific turnaround times
- Conduct all the above to the required performance and quality standards that are in place

**Competencies**
- Excellent administration and organisational skills
- Excellent interpersonal and communication skills (verbal and written)
- Computer literate is essential
- Self-disciplined and self-motivated
- Problem solving/initiative
- Negotiating
- Stress tolerance
- Tenacity and resilience
- Be an analytical thinker with an investigative instinct
- Customer service oriented
- Deadline and results oriented
- Attention to detail
- Takes ownership and responsibility
- Adaptability
- Conflict handling
- Attitudes
- Computer literacy
- Product/Systems knowledge and/or potential to acquire such knowledge within a short space of time



  • Centurion, South Africa Customer Loyalty Consultants (Pty) Ltd Full time

    **Gauteng**, Centurion** **R25'000.00 - R35'000.00 Monthly Basic Salary (Negotiable)** **Job Purpose** The purpose is the effective claims handling and settlement of claims. Ensure efficient service level of internal and external clients. These duties include: accurate reserving of a claim, reviewing insurance policies to determine cover, contacting...

  • Claims Consultant

    2 weeks ago


    Centurion, South Africa PSG Insure Full time

    **Job description** The Claims Consultant is responsible for coordinating and overseeing, managing and negotiating the settlement of the claim. The consultant is accountable for finalising the claim end-to-end and must have knowledge of Commercial and Personal lines products and be able to process motor as well as non-motor claims **Responsibilities**: -...

  • Claims Consultant

    22 hours ago


    Centurion, South Africa PSG Insure Full time

    **Job description**: The Claims Consultant is responsible for coordinating and overseeing, managing, negotiating settlement of the claim and is accountable for the finalisation of the claim end-to-end. **Responsibilities**: - Register claims and appoint assessors - Manage claims in terms of claims SLA - Make decision regarding merit - indemnify or not -...

  • Incident Management Consultants

    Found in: Whatjobs ZA C2 - 6 days ago


    Centurion, South Africa Customer Loyalty Consultants Full time

    We are seeking Afrikaans speaking Incident Management Consultants who specialise in Plumbing Claims and are willing to work shifts. Minimum Requirements: Grade 12 certificate or equivalent Level 4 qualification issued by SAQA Computer Literacy MS Office: Work, Excel, Outlook Intermediate Skill level Clear Criminal and ITC Record Relevant FAIS Credits &...

  • Incident Management Consultants

    Found in: Talent ZA 2A C2 - 1 week ago


    Centurion, South Africa Customer Loyalty Consultants Full time

    We are seeking Afrikaans speaking Incident Management Consultants who specialise in Plumbing Claims and are willing to work shifts. Minimum Requirements: Grade 12 certificate or equivalent Level 4 qualification issued by SAQAComputer Literacy MS Office: Work, Excel, Outlook Intermediate Skill levelClear Criminal and ITC RecordRelevant FAIS Credits & FAIS...

  • Incident Management Consultants

    Found in: Adzuna ZA B C2 - 7 days ago


    Centurion, South Africa Adzuna ZA B C2 Full time

    We are seeking Afrikaans speaking Incident Management Consultants who specialise in Plumbing Claims and are willing to work shifts. Minimum Requirements: Grade 12 certificate or equivalent Level 4 qualification issued by SAQAComputer Literacy MS Office: Work, Excel, Outlook Intermediate Skill levelClear Criminal and ITC RecordRelevant FAIS Credits & FAIS RE5...

  • Incident Management Consultants

    Found in: Talent ZA C2 - 7 days ago


    Centurion, South Africa Customer Loyalty Consultants Full time

    CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success.We are seeking Afrikaans speaking Incident Management...

  • Claims Team Manager

    22 hours ago


    Centurion, South Africa CLC Full time

    **Job Purpose** Responsible to assist with the daily running and management of the Division through the effective use of resources. Ensuring that SLA’s are met per Binder Agreements. The purpose is the effective management of claims consultants. Ensure efficient service levels to internal and external clients by providing customer service and preparing...


  • Centurion, South Africa Customer Loyalty Consultants Full time

    We are seeking Afrikaans speaking Incident Management Consultants who specialise in Special Peril Claims and are willing to work shifts.Minimum Requirements: Grade 12 certificate or equivalent Level 4 qualification issued by SAQA Computer Literacy MS Office: Work, Excel, Outlook Intermediate Skill level Clear Criminal and ITC Record Relevant FAIS Credits &...


  • Centurion, South Africa Customer Loyalty Consultants Full time

    We are seeking Afrikaans speaking Incident Management Consultants who specialise in Special Peril Claims and are willing to work shifts.Minimum Requirements:Grade 12 certificate or equivalent Level 4 qualification issued by SAQAComputer Literacy MS Office: Work, Excel, Outlook Intermediate Skill levelClear Criminal and ITC RecordRelevant FAIS Credits &...


  • Centurion, South Africa Adzuna ZA B C2 Full time

    We are seeking Afrikaans speaking Incident Management Consultants who specialise in Special Peril Claims and are willing to work shifts.Minimum Requirements:Grade 12 certificate or equivalent Level 4 qualification issued by SAQAComputer Literacy MS Office: Work, Excel, Outlook Intermediate Skill levelClear Criminal and ITC RecordRelevant FAIS Credits & FAIS...


  • Centurion, South Africa Customer Loyalty Consultants Full time

    CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success.We are seeking Afrikaans speaking Incident Management...


  • Centurion, South Africa PSG Konsult Ltd. Full time

    **Designation**: Underwriting Consultant: Personal and Commercial Lines | Centurion, Gauteng **Category**: Client/Intermediary Services **Job Level**: Semi-skilled and discretionary decision making **Posted by**: PSG Konsult **Posted on**: 06 Jan 2023 **Reference Number**: PSG-DI-VAC0054 **Closing date**: 19 Jan 2023 **Position...


  • Centurion, South Africa PPS Recruitment Full time

    **Job Advert Summary**: An exciting opportunity for a consultant exists in our Client Services Department. Applications are invited for the above-mentioned position, to be filled as soon as possible. **Minimum Requirements**: **Qualifications & Experience** - Grade 12 - 3-year Tertiary Qualification in any related field. - **2 years or more experience in a...

  • Medical Call Centre Agent

    Found in: Talent ZA 2A C2 - 2 weeks ago


    Centurion, South Africa H2R Africa Full time

    MEDICAL CALL CENTRE AGENT WITH UNDERMENTIONED KNOWLEDGE.Our client in the Medical field is looking for a Call Centre Agent who will also be responsible to administer incoming product support or attend to information enquiries from clients. Handling of incoming calls, assisting with account enquiries, member requests and/ or other support issues. Attending to...

  • Service Consultant

    22 hours ago


    Centurion, South Africa PSG Financial Services Full time

    **Job Title: Service Consultant - Underwriting Client Care (Short-Term Insurance) - PSG Insure STA** **Key Responsibilities**: **Client Interaction**:Act as the primary point of contact for clients during the underwriting process. Respond promptly and professionally to client inquiries, concerns, and requests for information. Provide clear and accurate...

  • Admin Officer

    2 days ago


    Centurion, South Africa CareerCare-SA Full time

    2023-07-25 - 2023-08-25 Permanent JHB000022 - Admin, Office & Support- Gauteng, Centurion - 15 000.00 - 20 000.00The role would suit an experienced Admin Officer (within the legal field with experience in third party claims). The Admin Officer will support a team of expert consultants with all aspects of their case-load including, but not limited to case...


  • Centurion, South Africa PPS Recruitment Full time

    **Job Advert Summary**: **Minimum Requirements**: - A minimum of Grade 12. - A minimum of 1 years’ experience in a similar environment. - Sound knowledge of the medical aid industry, regulations, RPL, ISO and other related legislation. - Must be able to identify system risks and/or process and suggest solutions - Good communication, administration skills...


  • Centurion, South Africa iMasFinance Co-operative (Ltd) Full time

    **Job Purpose** To provide exceptional customer service and ensure high levels of customer satisfaction, retention and loyalty by handling all administrative functions on an existing member's profile and by providing accurate advice regarding risk and cover. **Job Outputs**: Policy administration Upselling on existing business Claims support and...


  • Centurion, South Africa PPS Recruitment Full time

    **Job Advert Summary**: An exciting opportunity for an analytical and attention-to-detail Pre **Minimum Requirements**: - Nursing qualification. - Emergency Services qualification or any other Clinical/Medical qualification - Previous exposure in a Managed Healthcare Call Centre - 10 years Pre-Auth experience if no clinical qualification - Previous...