Technical Representative Global Grade 10

3 weeks ago


Boksburg, South Africa Barloworld Equipment Full time

**Key Outputs**
- Ensure improved product health for all products in area of responsibility
- Provide support for new product introduction
- Present product issues to management
- Compile informative product issue reports and address to Service Engineering and management
- Provide expert technical support for Warranty resolution and 1-hour training sessions
- Ensure effective self-management and performance ownership
- Ensure resolution of product issues according to Service Letter guidelines
- Develop and maintain a list of key accounts, Perkins dealers and customers. Make dealer calls; submit

copies of call reports, establish good professional relationship with dealers and assure that they receive and

are using the materials and programs necessary to promote Perkins in the relevant segments
- Provide sales training for All Perkins dealers, conduct sales presentations; communicate and provide

guidance to other dealership departs as required, coordinate and attend local shows. Communicate dealer

standards and technical updates
- Maintain good relationship with Principals - Perkins brands
- Be able to travel to territories

**Qualification, Experience and Competencies**
- Qualified Artisan. [Mechanic in relevant trade (e.g. Diesel Mechanic) with minimum 5 years post-apprentice/learnership experience]
- Demonstrated practical and theoretical training skill
- Sound interpersonal relationship skills
- Computer Literate (MS Office, SIS ET & SPI EST)
- Trouble shooting, problem solving and failure analysis skills
- Applicable product knowledge / Perkins knowledge preferable
- 4000 Series knowledge
- Familiar with the use of Service Technician Workbench
- Power Generation
- Valid passport



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