IT Specialist
2 weeks ago
Job Overview**Date Posted**:
Posted 3 hours ago
**Location**:
Pretoria, Gauteng
**Job Title**:
IT Specialist
**Salary**:
R25,000 - R33,000
**Salary Type**:
Negotiable**Education Level**:
Diploma**Job Level**:
Intermediate**Required Experience**:
3 - 5 Years
IT Specialist - Pretoria
An IT Specialist position is available in Predustria, Pretoria, Gauteng, South Africa.
A leading South African manufacturer and marketer of Traditional Sorghum Beer and alcoholic beverages is looking for an IT Specialist: Brewery & Depot Support to join their successful team.
**Duties & Responsibilities**:
Reporting to IT Operations Manager, the role will be responsible for providing IT support to users at the depots and breweries, user IT training, hardware and software support and maintenance.
Top Accountabilities:
- Provide full onsite/desk side and remote support to end users for all their IT issues, service/change requests
- Testing of computers and ensuring that IT systems are functioning as expected
- Identifying and solving any problems that affect computer operating systems
- Individual assessments / audits of computer systems to identify the problem(s)
- Maintenance and upgrading of computer systems or offering recommendations on upgrades needed
- Networking and connecting computers within the same organization to enhance communication
- Training staff and orienting them on how to use computer hardware and software systems
- Maintaining peripheral devices such as printers and solving peripheral device related problems
- Coordination of IT maintenance exercises with other IT team members
- Maintain and organize IT equipment storeroom and manage IT on-hand stock
- After hours standby support for escalated queries and IT related issues
**Experience & Qualifications**:
Qualifications:
- Grade 12
- Diploma/BTech/BSc/ qualification in Information Technology or any IT-related tertiary qualification
- International certifications are an advantage (MCSE, A+, N+, CCNA, Security+, ITIL, Server+, Microsoft365 etc.)
- Driver’s License
**Experience**:
- 3-5 years proven post qualification experience working in IT desktop support
- Excellent knowledge of Microsoft desktop operating systems and desktop software.
- Good knowledge of TCP/IP networking is required.
- Good knowledge of server software and systems.
- Experience with configuring, maintaining, and troubleshooting IT hardware (desktop, laptop, mobile phones, printer, switch, router, and CCTV).
- Experience with Microsoft365 maintenance, implementation, installation and troubleshooting issues
- Working knowledge of Active Directory administration: creating user accounts, resetting passwords, disabling, and deleting users.
- Experience with logging and following up calls with external suppliers and service providers.
Skills & Abilities:
- Excellent communication and interpersonal skills
- Customer-orientated
- Oral and written communication skills
- Learning skills
- Problem analysis
- Problem-solving
- Adaptability
- Team interaction
- Planning and organising
- Attention to detail
- Solution oriented
- Consistently deliver great performance
- Ability to work effectively under pressure
- Ability to work independently
- Effective judgement and demonstrated ability to take initiative when required
- Pro-active problem-solving approach
**Package & Remuneration**:
R25,000.00 - R33,000.00 CTC per month
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