Regional Team Leader

6 days ago

Sandton, South Africa Talented Recruitment Full time

Gauteng
- ,
- Sandton
- (Negotiable)
- Regional Team Leader required to join a client in the Telecommunication Industry. The role will need to manage a team of Sales Reps in the area to drive growth, bring on new customers, service existing customers.
- Duties and Responsibilities:
**Base clean up & growth**:

- Build relationships with the existing agents to negate churn should any existing sales consultant leave.
- Conduct field visits with the existing sales consultants to ascertain which agents are real or not.
- Identify gaps in areas/regions that the company is not represented in. Once identified, detailed assessment of whether it will be worthwhile for the company to start within that area/region to be submitted to the Sales Manager (Assessment must cover: Costs involved, Revenue possibilities, Logistics, Staff requirements, etc.).
- Implementation of backup plans/options as far as possible for Sales Consultants in case anyone decides to leave and/or resigns with immediate effect.
- Performance manage existing sales consultants with poor performance and company compliance.

**In House Promotional Team Requirements (Promo buses)**:

- Effectively manage the promo bus process in accordance with the processes and guidance from the Sales Supervisor.
- Monitor promo buses performance and raise any issues/concerns with the Sales Supervisor.
- Report back to the Sales Supervisor in regard to promo buses.

**Promotions Management**:

- Ensuring network specific promotions are planned, executed and tracked to provide networks with comprehensive feedback.
- Exercising due diligence when assessing promotion requests where there is cost to the company (travel, POS, venue hire).
- Overseeing all Sales Consultants/Promotions Consultants carry out monthly promotions as per company requirements.

**Network & Client Relations**:

- Accurate, appropriate & timeous reporting as per the networks & clients needs.
- Effective networks & client relationship management.
- Growth and maintenance of the network & client relationships through scheduled meetings & on-going engagement.

**Territory Management**:

- Adhoc responsibilities from Sales Manager (Off-Boarding, etc).
- Assist Sales Consultants in resolving any issues or problems they may have with agents/dealers in the field.
- Assist with promotional tasks, if and when required, in the various sales territories.
- Continuously work on building better and stronger relationships with new, as well as long term agents/dealers in the various territories.
- Identify, develop and cultivate leads on potential new prospects (Agents/Dealers) in the various territories. Plan and follow up with relevant Sales Consultant to turn the prospect into long term clients.
- Monitor industry competitors, products and market conditions across the various sales territories and provide feedback to the Sales Manager.
- Regular field trips throughout the various sales territories. Due diligence must be exercised when deciding where time and effort will be most beneficial.

**Sales Consultant Staff Management**:

- Any operational requirements that can be automated and/or made more efficient to be raise with the Evaluate all sales & promo stats (daily/monthly) to ensure they are performing and where performance is a problem raise with the Sales Manager (e.g. sales dashboards, CMS stats, etc).
- Evaluate and manage subordinates’ performance through appraisals, poor performance counseling and corrective action.
- Fleet monitoring on a daily basis through the webfleet platform and further investigation to be conducted and where concerns found same to be raised with the Sales Manager.
- Identify where training is needed and facilitate the training accordingly.
- Monitor Sales Consultants behaviour through review of Google data studio reports on a bi-weekly basis and further investigation to be conducted and where concerns found same to be raised with the Sales Manager. management team.

**Training Support**:

- Ability to carry out accurate and effective field training with Sales Consultants and/or their agents/dealers.
- Assist Sales Consultants with building better relationships with their new and existing agents/dealers.
- Educating agents/dealers on what products will benefit them financially when required.
- On-boarding of new staff members by presenting & training them in your designated areas.

**Reporting**:

- Continuously update and maintain required weekly/monthly real time reporting for all departments.
- Create, review and present feedback to external stakeholders & third parties in a professional manner.
- Create, review and present feedback to the management team in a professional manner.

**Planning & Reporting**:

- Accurate feedback reporting for any other adhoc requirements/trips the Sales Manager may require.
- Submission of accurate weekly feedback reports detailing pros, cons and possible future opportunities.

**Effective self-management & teamwork**:

- Build and maintain

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