Night Auditor

2 weeks ago

Cape Town, South Africa Marriott International, Inc Full time

**Job Number** 22154264

**Job Category** Rooms & Guest Services Operations

**Location** AC Hotel Cape Town Waterfront, Dockrail Road Foreshore, Cape Town, The Western Cape, South Africa VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Operate telephone switchboard station, process requests for wake up calls, and advise guest of any messages. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Cash guests' personal checks and traveler's checks. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Audit and reconcile all revenue postings. Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date.

Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

**Education and Experience**
- At least 2- 3 years’ experience in a similar position within a Hotel environment
- A appropriate recognized qualification would be advantageous
- Proficiency in Microsoft packages
- Working Knowledge in Fidelio Opera and Micros
- Available to work night shifts and flexible working hours as and when required
- Strong and effective communication and problem solving skills / conflict management
- Excellent Telephone skills and etiquette
- Quality and customer service driven
- Sound financial acumen
- Attention to detail and efficiency pertaining to area of responsibility
- Maintain a neat, clean and well-groomed appearance as per company standards
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
- At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Whether it’s the artful pour of a drink or the elegant line of a chaise, AC Hotels believes that if we have time to make it, we have time to make it beautiful. Our guests recognize and appreciate the edited beauty of AC Hotels. They feel connected to us through a shared concern for details. They enjoy feeling a part of our small, discrete, global tribe. In fact, the feeling of being among like-minded people is a significant part of the AC appeal.
- We’re looking for cultural innovators to join our team. If you are someone who has an inner creativity and love for art, design and culture, then we invite you to explore a career with AC Hotels.

  • Night Auditor

    3 weeks ago

    Cape Town, South Africa Clockwork Hospitality Full time

    Prestigious boutique hotel in the heart of the CBD on the lookout for a trustworthy, diligent and professional night auditor. Please only get in touch if you are familiar with the requirements of a night auditing position with regards to duties, responsibilities and night hours worked. **Job Types**: Full-time, Permanent Pay: R16 000,00 - R19 000,00 per...

  • Hotel Night Auditor

    4 weeks ago

    Cape Town, South Africa StaffCentral Consulting Full time

    **Job Duties/Responsibilities will include**: Manage all nightly hotel operations Correct handling of cash and company property as per company policy Effective communication with guests and fellow team members alike Ensure guest accounts are accurate and updated Updating of property management system as per guest movements Post transactions and update...

  • Night Auditor

    2 weeks ago

    Cape Town, South Africa MF Spa & Beauty Placements Full time

    **NIGHT AUDITOR - Luxury Hotel (part of chain)** **CAPE TOWN** - Western Cape (ZA) **DATE OF EMPLOYMENT**: A.S.A.O.P **REPORT TO**: FOM / HR **JOB OVERVIEW & GENERAL EXPECTATIONS**: - The Night Auditor is responsible for conducting **nightly financial audits, reconciling accounts, and ensuring accuracy in financial transactions**. - They provide...

  • Night Auditor

    2 weeks ago

    Cape Town, South Africa One&Only Cape Town Full time

    Night Auditor (13829) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’...

  • Night Auditor

    4 weeks ago

    Cape Town, South Africa Leeu Collection South Africa (Pty) Ltd Full time

    The successful candidate will have to excel in providing service excellence and ensuring that the guest experience is prioritised above all else. As the primary point of contact for guests during the night shift, the Night Auditor handles inquiries, resolves issues, and ensures seamless communication between departments.Experience and Skills:•Experience in...

  • Night Auditor

    4 weeks ago

    Cape Town, Western Cape, South Africa Leeu Collection South Africa (Pty) Ltd Full time

    The successful candidate will have to excel in providing service excellence and ensuring that the guest experience is prioritised above all else. As the primary point of contact for guests during the night shift, the Night Auditor handles inquiries, resolves issues, and ensures seamless communication between departments.Experience and Skills:•Experience in...

  • Night Auditor

    1 week ago

    Cape Town, Western Cape, South Africa Leeu Collection South Africa (Pty) Ltd Full time

    The successful candidate will have to excel in providing service excellence and ensuring that the guest experience is prioritised above all else. As the primary point of contact for guests during the night shift, the Night Auditor handles inquiries, resolves issues, and ensures seamless communication between departments.Experience and Skills:•Experience in...

  • Night Auditor

    2 weeks ago

    Cape Town, South Africa Victoria & Alfred Hotel Full time

    JOB TITLE Night Auditor REPORTS TO Night Manager DUTIES & RESPONSIBILITES - Ensure that all company policies, procedures & SOPs are adhered to - Carries out a detailed audit on the previous day’s business & verifies the revenue taken - Verify Daily House Activity report & ensure that all arrivals have checked into the Hotel and that guest folios have...

  • Hotel Night Auditor

    7 days ago

    Cape Town, South Africa WINK Aparthotels Full time

    A new luxury aparthotel is seeking to hire a Night Auditor to work in the evenings from 22:00 to 07:00 in the morning. **Duties**: Assist with Late Arrivals Handling guest queries and complaints assisting guests with room maintenance issues Managing the front desk, Phone and Whatsapp. Run Day end and Cash up Balancing of all transactions Updating...

  • Junior Night Auditor

    1 week ago

    Cape Town, South Africa One&Only Cape Town Full time

    Junior Night Auditor (7165) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our...

  • Hotel Night Auditor

    2 weeks ago

    Cape Town, South Africa Pepperclub Hotel Full time

    **JOB SPECIFICATIONS**: - Preferable Grade 12 or higher qualification. - Computer literate in Excel, Word, Micros and Opera. - Well presented. - Excellent verbal and written communication - Required to work shifts. Banqueting experience preferable **JOB DESCRIPTION**: **Overall purpose of the Position**: The Night Auditor is responsible for reconciling...

  • Night Auditor

    3 weeks ago

    Cape Town, South Africa MPRTC Full time

    **To excel in this role, you'll need to meet the following requirements**: - _ A Grade 12 certificate or equivalent educational qualification._ - _ Proven experience as a Night Auditor or in a similar position, preferably within the hotel industry. Your understanding of the unique demands of working during the night shift will be invaluable._ - _ Experience...

  • Night Auditor

    2 weeks ago

    Cape Town, South Africa ANEW Recruitment Full time

    **Job Advert Summary**: **ANEW Hotel Greenpoint** is looking for a **Night Auditor**, to provide excellent customer service to guests and keeps the front desk and accounting operations running smoothly at night and also assist guests with overnight requests and balance accounts leftover from the day shift. **Minimum Requirements**: - Matric (Grade 12)...

  • Hotel Night Auditor

    1 week ago

    Cape Town, South Africa The Victoria & Alfred Hotel Full time

    **DUTIES & RESPONSIBILITIES: -** - Ensure that all company policies, procedures & SOPs are adhered to - Carries out a detailed audit on the previous day’s business & verifies the revenue taken - Verify Daily House Activity report & ensure that all arrivals have checked into the Hotel and that guest folios have been opened - Check that all departures for...

  • Reception / Night Audit Relief

    3 weeks ago

    Cape Town, South Africa The Perfect Placements Full time

    Our client, a reputable hotel based in sea point, is looking for a pro-active, well spoken, presentable and confident reception/night audit relief. **Responsibilities**: - welcome and receive all guests in a manner that compliments the highest standards of the hotel - deal with day-to-day hotel operations and guest enquiries as well as administration...

  • Night Manager

    2 weeks ago

    Cape Town, South Africa Newmark Hotels Full time

    **Title: Night Manager** **The Onyx Hotel, Cape Town** **DUTIES & RESPONSIBILITES** - Ensure that all company policies, procedures & SOPs are adhered to - Carries out a detailed audit on the previous day’s business & verifies the revenue taken - Verify Daily House Activity report & ensure that all arrivals have checked into the Hotel and that guest...

  • Night Porter

    1 week ago

    Cape Town, South Africa One&Only Cape Town Full time

    Night Porter (14204) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’...

  • Night Auditor

    2 weeks ago

    Cape Town, South Africa Marriott International, Inc Full time

    **Job Number** 23032841 **Job Category** Finance & Accounting **Location** AC Hotel Cape Town Waterfront, Dockrail Road Foreshore, Cape Town, The Western Cape, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Check figures, postings, and documents for accuracy. Record,...

  • Front Office Manager

    4 weeks ago

    Cape Town, Western Cape, South Africa CME Recruitment Full time

    Our client, a prestigious Wine Estate in Stellenbosch is looking for a Front Office Manager to join their team. Responsibilities: Able to carry out and complete all duties Responsible of a guest relations officer, night auditor and duty manager Ensure that all guests needs and complaints are responded to quickly and efficiently Brief all colleagues daily in...

  • Front of House Manager

    4 weeks ago

    Cape Town, Western Cape, South Africa CME Recruitment Full time

    A luxary wine estate in Stellenbosch with a hotel/spa and luxury shops is looking for a qualified Front of House Manager to join their team. Candidates must live in close location to Stellenbosh Cape Town Have a valid SA ID Book Able to communicate clearly in English and Afrikaans Able to carry out and complete all duties; responsible of a guest relations...