Quality Lead

6 months ago


Pretoria, South Africa RMG Recruitment (Pty) Ltd Full time

We are looking for a reliable Quality Lead to join our team As a Quality Lead, you will be responsible for ensuring sustainable quality of our products and services before customers' consumption.

**Quality Lead duties and responsibilities**
- Oversee internal processes and procedures to ensure quality
- Oversee other quality control staff
- Hire, train and evaluate staff
- Regularly analyse quality data and suggest actions based on collected data
- Manage the log of quality reports and other quality documentation
- Ensure quality and sustainability of production processes
- Investigate customers' needs and wants and develop a strategy for meeting their needs
- Communicate with the Product Development team on a daily basis

**Quality Lead requirements and qualifications**
- 5 years+ experience as a Quality Assurance Manager or similar role
- Relevant tertiary qualification
- Experience in doing customer research with the purpose to assess their needs and wants
- Experience with Quality Assurance Management
- Thorough knowledge of methodologies of quality assurance and standards
- Excellent numerical skills and understanding of data analysis/statistical methods
- Knowledge of MS Office and databases
- Sense of ownership and pride in your performance and its impact on company’s success
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
- Certification of quality control is a strong advantage (ISO 9000 etc.)
- Make documentation of internal audits and quality assurance activities
- Make sure whether all the legal standards are met and review thoroughly the existing policies and standards
- Experience in implementing corrective/preventive measures
- Weekly and monthly reporting


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