Wellness Reporting Manager

3 weeks ago

Centurion, South Africa Health Solutions Full time

**Introduction**

Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using a defined set of Health capabilities.

**Role Purpose**

Responsible for the implementation and support of business information within the Wellness department. Perform detailed analysis, document processes and perform user acceptance testing and support development of innovative solutions to enable business objectives.

**Requirements**:

- Grade 12 or equivalent.
- Bcom degree in Business Administration or Information Management.
- Project Management Qualification.
- Business Analysis certification (e.g. BBOK, CBAP).
- 3 - 5 years experience in Business Analysis or related.
- Wellness information management experience will be beneficial.
- Microsoft SQL, PowerBI, Excel.
- Experience in working with cross-functional project teams will be beneficial.

**Duties & Responsibilities**

**INTERNAL PROCESS**
- Lead in the design generation and submission of Wellness reports to clients.
- Consult, analyse, standardize and automate the generation of client reports as per SLA agreements.
- Working with the BI team in developing data models for predictive modelling using the Microsoft SQL Server data miner.
- Use predictive models to enabled MHS clients to reduce behavioural risk and to learn from both their past mistakes and successes.
- Develop predictive models to enable clients to reduce costs associated with absenteeism and disengagement.
- Designed Executive and Operational dashboards using both Excel and PowerBI to capture clients’ Trends in Employee Wellness Engagement.
- Business Intelligence Analyst responsible for analysing client data from a behavioural risk perspective, compiling client reports with findings, recommendations and strategies, research and present findings to clients at their different business forums.
- Keep abreast of latest IT trends and practices to optimise service offering and minimise risk.
- Gather and interpret requirements from key stakeholders/customers in line with business analysis frameworks.
- Analyse and understand the business’ requirement and through a structured process document, validate and translate these into requirement specifications and functional specifications to be used by developers in crafting technical solutions and by testers to test and confirm successful delivery of solutions to the requirement.
- Contribute to translating the business goals into design in line with systems architecture.
- Act as a liaison between key stakeholders/customers and the project team to determine customer needs and translate these into business requirements.
- Oversee the quality delivery of requirements and business process specifications that meet the agreed deliverables in line with best practices and business process.
- Collaborate closely with solution teams and a variety of end-users to ensure requirements compatibility and end user satisfaction.
- Participate in the solution design process to make recommendations to create and enhance solutions that are innovative, repeatable and sustainable and solve complex business problems.
- Participate in User Acceptance testing and guide users to ensure that the designed solution ultimately meets business requirements.
- Define the success criteria using scenario testing and test cases to ensure that testing covers all aspects of the business specification.
- Test and validate the functionality of all technical solutions in line with business requirements on completion of development to ensure that business requirements are met in the implemented solutions.
- Define reporting requirements and integration points on affected components using diagrammatic representations.
- Collaborate with various business areas and teams to ensure integration and consistency of solutions across business.

**CLIENT**
- Provide authoritative, expertise and advice to clients and stakeholders.
- Build and maintain relationships with clients and internal and external stakeholders.
- Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
- Make recommendations to improve client service and fair treatment of clients within area of responsibility.
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
- Continuously monitor turnaround times and quality standards and resolve.

**PEOPLE**
- Build strong relationships through providing specialist know-how and leadership to other, expressing positive expectations.
Positively influence and manage change and offer specialist support where required.
- Contribute to continuou

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