Technical Operations Manager

5 months ago

East London, South Africa Elchemie Full time

**Requirements**:

- Red Seal Artisan (Electronics or Mechanical) / Degree or Diploma in Mechanical Engineering
- Must have previous OEM production experience.
- 5+ years working experience in the same or similar position.
- Ability to effectively communicate at all levels (both internal and external customers)
- Technical fitment knowledge required.
- Proven record of planning and executing projects related to operations.
- Effective management of staff (over 80 employees at 1 site)
- Effective utilisation of resources to run lean operations.

**Duties**:

- **Responsible for overseeing the entire CMS Operation**:

- Manage the Contract with the Client whilst maintaining profitability and productivity in the operations.
- Plan, implement and monitor annual budgets for the entire site, scheduling expenditures, analyzing, and reporting on variances and taking appropriate corrective actions to compensate for variances.
- Management of financial and administration requirements
- Ensure Standard Operating Procedures as well as KPI measures are developed, implemented, and adhered to optimize operational functioning.
- Compile various reports including KPI reports monthly and submit these to relevant personnel.
- Ensure CMS maintains sufficient resources to meet customer demands.
- Ensure campaigns & blocks, standardized fitments, INQA reworks and overall inventory (bubble) & WIP management targets are met strictly in accordance with customer scope.
- Ensure operations adhere to SHEQ and ISO standards, 5S and Gemba principles high priority.
- Ensure Operations strive to fulfil BBBEE such as procurement and recruitment objectives.
- Ensure to manage CMS Workshop (and in-plant areas), Equipment & Storage Yard maintenance.
- **Promoting customer relations**:

- Maintain good relationships with external and internal customers and handle any customer complaints according to procedure.
- Promote interdepartmental cooperation and synergies.
- Attend and participate in daily morning meetings at Plant level with customer management.
- Review customers service orders and inspect the quality of technician repairs before the release of vehicles.
- Develop, implement, and monitor guidelines for working with customers to ensure maximum customer satisfaction.
- To support Contracts Manager to grow Technical Portfolio, to have an entrepreneurial mind set to find new business and act swiftly on projects and spot opportunities.
- Manage all productive staff effectively and efficiently.
- Plan and adjust staff workloads and allocate daily tasks and activities to staff by assigning tasks to match their skills and abilities.
- Provide advice and technical assistance to team members.
- Ensure all operations staff adhere to Standard Operating Procedures
- Ensure all staff are adequately trained in terms of their duties, the use of various products & equipment, aligned with OEM/customer expectations, standards, and requirements.
- Using the Performance Management system to ensure all staff are appraised on the performance and given sufficient training, coaching, and mentoring where applicable.
- Ensure all new staff are properly inducted on all matters such as work facilities, policies, procedures, equipment use and job descriptions.
- Ensure all department employees’ clocking’s are authorized and time sheets are submitted to payroll on a weekly basis
- Ensure corrective action is taken on employees who do not comply with policies and procedures of the company.
- To foster a team environment of inclusivity and transparency.
- Ensure the department adheres to ISO 9001 Quality Processes and standards.
- Ensure the department adheres to ISO 14001 Environmental Processes and standards.
- Ensure the department adheres to ISO 18001 Health and Safety standards.

As an applicant you agree to make available to Elchemie all necessary personal information required for the purpose of potentially securing employment and you understand and agree that should you upload personal information and data, that information will be shared with our authorised job placement database service provider, job portals, and -websites, where such an advert is managed by our services and service providers.

  • Technical Operations Manager

    1 month ago

    East London, Eastern Cape, South Africa Abantu Staffing Solutions Full time

    Job Title: Technical Operations ManagerAbantu Staffing Solutions is seeking a highly skilled and experienced Technical Operations Manager to join our team. As a Technical Operations Manager, you will be responsible for managing and motivating all staff, ensuring a high-quality standard, on-time delivery, and achievement of targets.Key Responsibilities:Manage...

  • Technical Operations Manager

    5 months ago

    East London, South Africa Six Sense Full time

    Eastern Cape, East London - Annually Cost To Company (Market related) A well-established logistics business is seeking to appoint a Technical Operations Manager. Responsible for managing and motivating all services’ staff and other personnel. Ensure delivery of a high level, quality service, and on time delivery of service vehicles to ensure growth and...

  • Technical Operations Manager

    5 months ago

    East London, South Africa Staff Unlimited Recruitment Full time

    Responsible for managing and motivating all staff. Ensuring a high-quality standard, on time delivery and achievement of targets. - Manage the relationship with the Client whilst maintaining profitability and productivity. Maintain good relationships with external and internal customers and handle any customer complaints. - Promote interdepartmental...

  • Technical Operations Manager

    5 months ago

    East London, South Africa Abantu Staffing Solutions Full time

    Responsible for managing and motivating all staff. Ensuring a high-quality standard, on time delivery and achievement of targets. **Minimum Requirements / Experience**: - Red Seal Artisan (Electronics or Mechanical) / Degree or Diploma in Mechanical Engineering - Must have production experience. - 3+ years working experience in the same or similar...

  • Manager of Technical Operations

    1 month ago

    East London, Eastern Cape, South Africa Abantu Staffing Solutions Full time

    Position Overview: The Technical Operations Manager is accountable for overseeing and inspiring the entire team. This role ensures that high-quality standards are met, deadlines are adhered to, and targets are achieved.Essential Qualifications / Experience:Red Seal Artisan (Electronics or Mechanical) or a Degree/Diploma in Mechanical Engineering.Experience...

  • Technical Operations Manager

    4 months ago

    East London, South Africa Abantu Staffing Solutions Full time

    Responsible for managing and motivating all staff. Ensuring a high-quality standard, on time delivery and achievement of targets.Minimum Requirements / Experience:Red Seal Artisan (Electronics or Mechanical) / Degree or Diploma in Mechanical EngineeringMust have production experience.3+ years working experience in the same or similar position.Ability to...

  • Technical Operations Manager

    5 months ago

    East London, South Africa Isisekelo Recruitment Full time

    Main purpose of the role:Responsible for managing and motivating all staff. Ensuring a high-quality standard, on time delivery and achievement of targets.DUTIES AND KEY RESPONSIBILITIES1. Responsible for overseeing the entire CMS Operation:Manage the relationship with the Client whilst maintaining profitability and productivity.Plan, implement and monitor...

  • Operations Manager

    1 month ago

    East London, Eastern Cape, South Africa Abantu Staffing Solutions Full time

    Position Overview:The Technical Operations Manager is tasked with overseeing and inspiring a dedicated team, ensuring excellence in service delivery, punctuality, and the attainment of operational goals.Essential Qualifications / Experience:Red Seal Artisan (Electronics or Mechanical) or a Degree/Diploma in Mechanical Engineering.Proven experience in a...

  • Technical Operations Director

    2 months ago

    East London, Eastern Cape, South Africa Abantu Staffing Solutions Full time

    Job Title: Technical Operations ManagerAbantu Staffing Solutions is seeking a highly skilled and experienced Technical Operations Manager to join our team.Job Summary:The Technical Operations Manager will be responsible for managing and motivating all staff, ensuring a high-quality standard, on-time delivery, and achievement of targets. This role requires a...

  • Director of Technical Operations

    2 months ago

    East London, Eastern Cape, South Africa Profile Personnel Full time

    Job Title: Director of Professional and Technical ServicesWe are seeking an accomplished and forward-thinking Director of Professional and Technical Services to lead our department responsible for the long-term requirements of our property portfolio.Key Responsibilities:Strategic Leadership: Develop and implement a comprehensive strategy aligned with our...

  • Director of Technical Operations

    3 weeks ago

    East London, Eastern Cape, South Africa E2E Staffing (PTY) LTD Full time

    Director of Professional and Technical ServicesWe are seeking a seasoned and forward-thinking leader to helm our department responsible for the long-term requirements of our property portfolio. The ideal candidate will possess a strong background in quantity surveying, exceptional leadership skills, and a strategic mindset. As the Director, you will oversee...

  • Director of Technical Operations

    2 months ago

    East London, Eastern Cape, South Africa E2E Staffing (PTY) LTD Full time

    Director of Professional and Technical ServicesWe are seeking a highly skilled and experienced Director of Professional and Technical Services to lead our department responsible for the long-term requirements of our property portfolio. The ideal candidate will have a strong background in quantity surveying, exceptional leadership skills, and a strategic...

  • Director of Technical Operations

    1 month ago

    East London, Eastern Cape, South Africa Profile Personnel Full time

    Job Title: Director of Professional and Technical ServicesWe are seeking an accomplished and forward-thinking Director of Professional and Technical Services to lead our department responsible for the long-term requirements of our property portfolio.Key Responsibilities:Strategic Leadership: Develop and implement a comprehensive strategy aligned with our...

  • Director of Technical Operations

    4 weeks ago

    East London, Eastern Cape, South Africa E2E Staffing (PTY) LTD Full time

    Director of Professional and Technical ServicesWe are seeking a highly skilled and experienced Director of Professional and Technical Services to lead our department responsible for the long-term requirements of our property portfolio. The ideal candidate will have a strong background in quantity surveying, exceptional leadership skills, and a strategic...

  • Director of Technical Operations

    3 weeks ago

    East London, Eastern Cape, South Africa Profile Personnel Full time

    Job Title: Director of Professional and Technical ServicesProfile Personnel is seeking a highly skilled and experienced Director of Professional and Technical Services to lead our property management company in East London.Key Responsibilities:Strategic Leadership: Develop and implement a comprehensive strategy aligned with the company's vision and...

  • Technical Operations Manager

    5 hours ago

    East London, Eastern Cape, South Africa Abantu Staffing Solutions Full time

    Abantu Staffing Solutions is seeking a seasoned Technical Operations Manager - Fire Safety Systems to oversee the installation and maintenance of fire detection, prevention, and protection systems. This role requires an individual with extensive experience in managing technical operations and a deep understanding of fire safety protocols.Key...

  • Technical Manager

    5 months ago

    East London, South Africa Excellerate Full time

    Position title : TECHNICAL MANAGER Position reports to : BUSINESS UNIT DIRECTOR Business Unit : EXCELLERATE FACILITIES MANAGEMENT **Main Purpose/ Objectives of Role** - Responsible for planning, organizing, and directing the activities of the assigned buildings or client premises in the portfolio. - Oversees service delivery to client, procures services,...

  • Technical Services Operations Supervisor

    1 month ago

    East London, Eastern Cape, South Africa Abantu Staffing Solutions Full time

    Overview: The Technical Operations Manager plays a crucial role in overseeing and inspiring the workforce to achieve excellence in service delivery and operational efficiency.Key Qualifications:Red Seal Artisan (Electronics or Mechanical) or a Degree/Diploma in Mechanical Engineering.Demonstrated experience in a production environment.A minimum of 3 years in...

  • Operations Manager

    3 weeks ago

    East London, Eastern Cape, South Africa Abantu Staffing Solutions Full time

    Job Title: Technical Operations ManagerAbantu Staffing Solutions is seeking a highly skilled and experienced Technical Operations Manager to join our team.Key Responsibilities:Manage and motivate staff to ensure high-quality standards, on-time delivery, and achievement of targets.Develop and implement guidelines for customer satisfaction, ensuring effective...

  • Director of Technical Operations and Strategic Leadership

    1 week ago

    East London, Eastern Cape, South Africa E2E Staffing (PTY) LTD Full time

    Director of Professional and Technical Services Job DescriptionWe are seeking a highly experienced Director of Professional and Technical Services to lead our department responsible for the long-term requirements of our property portfolio.The ideal candidate will have a strong background in quantity surveying, exceptional leadership skills, and a strategic...