Property Manager: Medical Precinct

6 months ago

Pretoria, South Africa City Property Full time

**Job Purpose**: To optimize the financial performance of the entire building maintaining the physical building to an appropriate standard and managing tenants and staff.

**Revenue growth**

1. Increase the revenue base of Precinct by managing the leasing through the sourcing and conclusion of new deals, renewals and expanding existing tenants.
2. Ensure that, at minimum, budgeted increases on renewals are achieved.
3. Ensure that renewals are negotiated and finalised well before expiry date.
4. Ensure accuracy of documentation when preparing leases.
5. Ensure that vacating tenants are vacated timeously both physically and on MDA.
6. Ensure that vacate inspections and any reinstatement of vacant units are finalized within reasonable time frames.
7. Ensure that vacant units are in lettable condition.
8. Retention of tenants by building and maintaining strong relationships.

**Property management**

1. Upgrade of pre-agreed tenants to the preferred Precinct standards.
3. Effectively manage the on-site maintenance team to ensure costs are reduced.
4. Where necessary, propose projects to improve the Precinct and, where approved, participate in site meetings as required by the Project Manager.
5. Where required, propose buildings for project upgrades and, where approved, participate in site meetings as required by the Project Manager.
6. Be knowledgeable on the status of any projects which may be ongoing in the Precinct.
7. Liaise with Marketing on the development of a marketing plan for projects or developments.
8. Build and maintain relationships with key stakeholders.
9. Ensure tenants are trading in accordance with their leases.
10. Conduct daily building inspections (refuse area, gardens, parking, entrances, cleanliness, etc.). Monthly reports to be completed and submitted to the PFM.
11. Manage all on site equipment, for example the on-site security CCTV cameras systems. to ensure effective running of the Precinct.
12. Complete and submit all relevant reports timeously.
13. Assist Credit Controller in managing arrears.
14. Liaise with the Legal Department with regards to any matters of concern.
15. Prepare the annual budget for approval and ensure monthly forecasts are updated to represent the performance of the precinct.
16. Manage expenses and at a minimum, achieve budgeted Net Property Income.
17. Manage daily operational expenses and ensure that cost effective solutions are implemented with the assistance of the relevant department.
18. Manage petty cash and submit receipts and claims regularly to the Banking Department.
19. Prepare for, attend, and participate in meetings with superiors to report on various Property Management and Leasing functions.
20. Work towards achieving building compliance where possible and where compliance has been achieved maintain this status by effectively managing the repairs and maintenance associated with this compliance.
21. Be knowledgeable of parking revenue and any parking-related concerns. Manage relationship with internal parking department as well as outsourced supplier.
23. Attend to any administrative tasks which may be required to fulfill Precinct Management function.

**Customer service**

1. Address all internal and external customer queries effectively and professionally (whether such queries are logged on the CRM, Freshdesk or not).
2. Maintain strong communication lines and professional relations with the hospital’s stakeholders.
3. Communicate effectively and professionally with all internal and external customers.
4. Achieve and maintain a good working relationship with immediate team as well broader CPA team members.
5. Contribute to community building and being a Brand Ambassador.

**Working conditions**:
Office and site based with travelling required. After hours availability may be required.

**Qualifications & Experience**:
1. Matric qualification required.
2. 3 Year business/property (e.g., BSC Property Studies) related degree preferred.
3. Estate Agencies Affairs Board Competency Certificate (NQF Level 4) required.
4. Estate Agencies Affairs Board Examination
5. 5 - 10 years’ Experience in the Property and Retail Management required.
6. Driver’s license required.

**Skills & Knowledge Required**:
1. Sales and lease negotiation skills.
2. Basic knowledge of credit control principles.
3. Conflict management skills.
4. Financial acumen.
5. Time management skills.
6. Good knowledge of market trends - e.g., competitive rentals, new developments etc.
7. MS Office:
a. MS Word - Basic
b. MS Excel - Basic
c. MS Outlook - Basic
8. Knowledge of MDA preferred.
9. Basic knowledge of the following legislation preferred:
a. Municipal legislation
b. Health and Safety Act
c. Building Regulations
10. Basic knowledge of technical maintenance.
11. Excellent communication skills.

**Personal **Attributes**:
1. **Analytical** **thinking** - solving complex problems, carefully analyzing information and use logic to find solutions.
2. **Flexibility **- adapting em

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