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Medical Centre Billing and Filing Clerk
4 weeks ago
2years
- Maintaining department assets such as computers, accessories, etc.
- Patient registration, collection of payments from patients and receipting.
- Safe keeping of cash boxes.
- Foster a harmonious relationship between the reception staff, patients and hospital staff.
- Greeting, welcoming, directing and announcing patients appropriately and professionally.
- Assist patients with completion of patient information forms.
- Enter patient details and procedures accurately on the computer.
- Scanning documents into the system, i.e. referral letters, medical aid cards etc.
- Booking patients for special procedures and supply pre-examination requirements to patients and wards where necessary.
- Confirm authorization for certain procedures.
- Answering the telephone and resolve queries, or direct to relevant parties.
- Prepare invoices, take payments from patients and receipting.
- Being aware of the patients status in the waiting room, i.e. examination completed and waiting for results etc.
- Balancing your cash box at the end of the day and sending cash, credit card payments and receipts to head office daily.
**Qualifications and Experience**:
- Matric certificate as well some tertiary education.
- Patient administrator experience an advantage (minimum 2 years).
- Computer literacy.