Remote Medical Records Clerk

6 days ago


Johannesburg, Gauteng, South Africa ISTA Solutions Full time

Ista Solutions South Africa is a global BPO company partnering with a U.S.-based healthcare client.

We are seeking a highly organized and detail-oriented Remote Medical Records Clerk to join our remote team.

About the Role:
  • This position requires expertise in U.S. medical billing software and a thorough understanding of U.S. medical insurance policies.
  • You will be responsible for preparing and submitting billing data and medical claims to insurance companies, ensuring each patient's medical information is accurate and up-to-date.
  • Your tasks will include preparing bills and invoices, documenting amounts due to medical procedures and services, verifying insurance coverage and eligibility, and communicating with healthcare providers regarding billing practices.
Responsibilities:
  • Prepare and submit billing data and medical claims to insurance companies.
  • Verify insurance coverage and eligibility.
  • Communicate with healthcare providers regarding billing practices.
  • Follow up on unpaid claims and denials.
  • Ensure compliance with healthcare industry regulations and guidelines.
  • Maintain patient confidentiality and privacy.
  • Maintain accurate records on customer interactions, transactions, feedback, etc.
Requirements:
  • Exceptional English communication skills.
  • Strong work ethic.
  • A fast learner.
  • Excellent problem-solving abilities.


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