Inbound - Customer Service Agent

1 week ago


Goodwood, South Africa CT International Financiers Full time

National Company of 30 years seeks the services of an energetic, friendly, self-driven individual, who enjoys working in a customer service, call-centre environment and completing administrative tasks.

Must be:

- Bilingual
- Willing to be upskilled and trained (previous experience advantageous)
- Strong in communication skills & attention to detail
- Computer Literate
- High level of work ethic
- Customer service orientated
- Punctuality and good telephone etiquette
- Ability to produce accurate results even whilst under pressure.

**Responsibilities**:

- Assist on arrear accounts and making arrangement for payment
- Preparation of settlements and statements correspondence
- Updating client’s profile
- Changing debit order dates as per client request
- Preparing refunds

In the meantime, please read more on the link below:



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