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Exports Controller
3 weeks ago
**Job Purpose**:
**Purpose**:
To provide exports coordination, administration and start to finish clearing and forwarding of exports shipments. Coordination and execution of Export shipments from start to finish. Keeping clients well informed on the progress of their shipment as well as collaborating with other departments to optimise our service to our clients.
**Qualifications & Experience**:
**Qualifications**:
- Matric/Grade 12
- Relevant tertiary qualification would be viewed favourable.
**Experience**:
- Minimum of 5 years experience in a full function Export Controller position
- Export knowledge essential
- Solid administration experience with a specific attention to detail and accuracy
- Experience in Air, Sea and Road exports
**Key Responsibilities**:
**Key responsibilities of this role**:
- Coordination and execution of Export shipments (start to finish)
- Keeping clients well informed on the progress of their shipment ( customer care)
- Collaborating with other departments to optimise our service to our clients.
**Main activities of this role**:
- Liaising with clients regarding collection of cargo including arranging specialised services if required
- Liasing with the warehouse regarding the checking in of cargo, screening and correct labelling of shipments
- Ensuring that all relevant documentation is received and that documents are in good order
- Booking of flights, vessels and vehicles with road hauliers
- Liasing with the Customs department regarding the customs clearance of the shipments
- Providing the warehouse or transporter with the correct documents to present the cargo to the airline, shipping line or road haulier
- Contsant updating of client on shipment status
- Providing destination with pre alert documents
- Preparing invoices for payments (coding of invoices)
- Invoicing of all shipments
- Updating all the milestones to ensure our tracking system is always updated
- Other and general administration functions.
Financial responsibility:
- Accurate invoicing of shipments
- Job costing (ability to check and understand file profitability)
- Query resolution.
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