Crew Recruitment

1 week ago

Cape Town, South Africa Headhunters Full time

**Our client in the Cruise/Hospitality sector, based in **Cape Town**, is currently looking to employ an experienced** **Crew Talent Acquisition Director.**

**An awesome career opportunity awaits.**

**Requirements**:

- Excellent command of the English language.
- 10 Years+ experience in Talent Acquisition, ideally in the Cruise and/or Hospitality industry.
- Previous experience in Luxury Brands is a plus, ideally with cruise lines or land-based properties.
- Experience with onboarding large groups of new staff members.
- Good knowledge of MLC (Maritime Labour Convention) and South African Labour.
- Good understanding of Finance/budgets.
- Good command of Microsoft Office Package.
- Ability to develop strong trusting relationships and influence and challenge others to support and achieve results.
- Demonstrated experience in implementing process improvements, policies, and HR programs.
- Ability to understand the complexity of issues and problems and to assist in developing and implementing best practices solutions to resolve issues.
- Very flexible and ready to work in a fast-moving environment.
- High EQ and does not take things personally.
- Able to work completely independently and use initiative.

**Key Accountabilities and Responsibilities**:

- Monitors crewing and operational KPIs sets by the corporate departments and assists them in developing improvement plans for service delivery:

- KPI’s implementation.
- Talent Acquisition best practices.
- Crew retention best practices.

**Responsibilities and expectations but not limited to**:

- Keeps the Corporate Team and Crew Office constantly updated about any employee change in the local recruitment and crewing teams.
- Assists the Corporate team in formulating quarterly and yearly TA targets by closely monitoring expenditures and identifies solutions to minimize them without affecting service delivery.
- Ensure a point-of-reference for all recruiting matters and ensures that the selected individuals are held accountable for the smooth execution of processes working.
- Develops and shares monthly and quarterly reports outlining consolidation of recruiting targets, completion rates, challenges (if any) and proposes corrective actions if needed.
- Requests support to the either of the brands Crew Development and Strategy Dept. when needed (e.g. massive recruitment actions, recruitment events).
- Accountable to maintain proper flow of information between pipeline and deployment to ensure recruitment cycle is complete.
- Drive, lead, motivate, coach team.
- Identify initiatives to target specific luxury segments to support the relevant campaigns. In this regard, scouting initiatives are also put in place on a regular basis in the major luxury properties and schools/institutions in South Africa.

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