Director, Risk Management

3 months ago


Johannesburg, South Africa Visa Full time

**Company Description** Fascinated by the future and captivated by technology? Smart, driven and want to make a difference in the world? You will fit right in.**

By joining one of our teams at Visa Payments Limited, a division of Visa Inc since 2019, you’ll have an opportunity to shape the payments experience globally. Being part of Visa, the world’s leader in digital payments technology, our mission is to connect the world through the most creative, reliable and secure payment network, enabling individuals, businesses, and economies to thrive.

Visa Payments Limited is a financial technology business that provides cross-border payment processing services to banks and payments businesses across six continents through its global network.

Individuality fuels our brand and our global team - we are proud that we are a talented team of 18,000 individuals with unique backgrounds, perspectives and experiences. Therefore, we understand that you are much more than your day job. We encourage quality of life both within and outside of the office, and whether it is taking advantage of agile work schedules or our wellness programmes, Visa Payments Limited and Visa Inc. respects and encourages meaningful work/life balance for everyone.

**You're** an individual. **We're** the team for you. **Together**, let's transform the way the world pays.
- ** Purpose**

The Risk Management (RM) Director serves as the “Head of Risk” for the office, countries, Sub-Region or Region they cover.

The role holder’s primary obligation will be to lead and management end to end relationship with Visa Clients and partners in South Africa across all risk dimensions.

Externally, The RM Director’s responsibility is to ensure Visa’s interactions with clients, merchants, regulators and other third parties on risk-related matters are well informed, effective, and collectively moving the Visa ecosystem towards a stronger state. (Communication and accountability)

Internally, the RM Director’s obligation is to leverage our market knowledge and presence to ensure Visa’s risk-related policies, programs and frameworks are aligned with current and future business demands. (Business influence)

The RM’s work begins with delivering on the traditional role of engaging clients, merchants and other stakeholders to mitigate fraud and data compromise events, promote stronger authentication and data security, and help enforce Visa’s external risk programs and policies. (Client Facing)

Relationships are strengthened as we provide additional insights and support against a broader set of risk-related issues and activities, including client fraud and approval optimization, credit settlement risk, anti-money laundering, deployment of Visa Risk Products, the use of third parties and deployment of emerging technologies. (Relationship Management)

Lastly, we strengthen Visa shareholder value by promoting good information flow around strategic, regulatory and other risks to the Visa enterprise, and minimizing audit and compliance concerns.
- ** Principle Responsibilities/Key Results Area**

Five core principles provide a foundation for our work in Risk Management.
- ** Market Knowledge**: Maintain a heightened awareness of the country/regional business environment, the payment system and other risks to clients operating in each market, and the past and present tactics being deployed to mitigate these risks.
- ** Business Alignment**: Align Visa’s risk-related objectives and activities with Visa’s business goals in the same area in order to maximize long-term growth.
- ** Relationship Management**: Engage key stakeholders (clients, law enforcement, government, and others) to secure support for Visa’s goals and address identified risks.
- ** Thought Leadership**: Differentiate Visa by demonstrating thought leadership to payment system stakeholders on risk issues, pulling from local, regional, and global sources.
- ** Communication**: Ensure strong communication and provide marketplace feedback around Visa’s risk-related programs and policies, and other activities.
- **
Strategic Nature, Management Accountability, & Scope**

RM teams may produce a wide range of deliverables for issuer and acquirer clients, merchants, Visa management and others:

- ** Market Knowledge**
- South Africa is a key contributor to Visa Sub Saharan Africa business with a share of over 70% of SSA business. It is critical that the incumbent has a deep understanding of the key market drivers.
- Monitor local risk-related trends and developments (e.g., fraud schemes and trends, relevant regulatory changes).
- Analyze information to identify insights and highlight opportunities to improve security and reduce fraud to maximize business growth.
- **
Business Alignment**- Support Visa’s country-specific/regional business goals by executing in-country initiatives and conducting client/industry engagement.
- Take the lead in protecting payment ecosystem by proactively mana


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