Outbound Sales Consultant

2 weeks ago


Cape Town, South Africa Advanced Projects and People Full time

The purpose of this to assist the organization with selling short term insurance to the customers and ensuring that sales targets are achieved.

**Duties & Responsibilities**

The Outbound Sales Consultant will be required to execute the following duties and responsibilities, but not limited to the below.
- Selling car and household insurance telephonically.
- Achievement of sales targets and objectives.
- Adhering to Quality and Compliance processes to minimize business risk.
- Managing quality and compliance against benchmarks to minimize business risk, with the client in mind.
- Maintaining optimal operational efficiencies based on productivity measures.
- Adapting and changing to fit in with changing business operational requirements Resolving complaints and objections.
- Building and maintaining good client relationships.
- Managing information regarding new products, rate changes, rulings, training updates etc.
- Keeping abreast of developments and trends in the Industry.
- Ensuring commitment to the FAIS Fit and Proper qualification requirement.

**Desired Experience & Qualification**
- At least 1 and a half years’ experience within a Sales Outbound Call Centre, or at least 2 years’ face to face sales experience with targets attached to the sales.
- Financial services experience - advantageous
- Matric
- RE Exam Advantageous
- 30 FAIS Credits - Advantageous
- Good understanding of Financial Services Industry related legislation and regulation
- Understanding of sales processes and servicing industry
- Outbound Sales experience is required
- Commitment to the FAIS Act and meeting Fit & Proper qualification requirements
- Willingness to work overtime.
- Selling Skills
- Communication Skills
- Planning and organising
- Building and maintaining relationships
- Treating Customers Fairly
- Taking Initiative and Tenacity
- Results Driven/Achievement orientated
- Continuous learning

**Job Types**: Full-time, Permanent

**Experience**:

- Sales Outbound Call Centre: 1 year (required)

Ability to Commute:

- Cape Town, Western Cape (required)

Ability to Relocate:

- Cape Town, Western Cape: Relocate before starting work (required)

Application Deadline: 2024/03/22



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