Customer Support Representatives for Permanent Work

4 weeks ago


Johannesburg, South Africa TalentPop Full time

**About Us**: Join our rapidly growing E-commerce brand as a **Customer Service Representative** and play a crucial role in our team We're dedicated to providing top-notch service to our customers, and we need your enthusiasm and commitment to help us reach new heights.

**Position Overview**:
As a **Customer Support Representative**, you will be responsible for addressing customer inquiries, resolving issues, and providing support via various communication channels. This role requires excellent communication skills, empathy, and a passion for delivering top-notch service.

**Responsibilities**:

- Maintain a high level of professionalism and empathy in all interactions.
- Keep detailed records of customer interactions and transactions.
- Collaborate with other team members to ensure seamless customer experiences.

**Requirements**:

- Proficiency in English (written and verbal).
- Minimum 1 year of customer service experience.
- Strong communication and interpersonal skills.
- Ability to multitask and prioritize in a fast-paced environment.

**Compensation and Benefits**:

- Hourly rate: $3-4 USD per hour.
- Health insurance plus dental coverage.
- Work-from-home opportunity.
- Paid time-off and performance bonuses.
- Paid training and ongoing support.
- Year-end bonuses and so much more

**How to Apply**:
We look forward to hearing from you

**Job Types**: Full-time, Permanent

Pay: R56,00 - R74,54 per hour

Expected hours: 40 per week

**Experience**:

- Customer service: 1 year (required)



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