Inbound Sales Specialist
4 weeks ago
Company Description
iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way.
Our office is a high performance environment where we push each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here.
**Job Description**:
iKhokha is seeking an Inbound Sales Specialist to join our high performance inbound sales team. If you work well under pressure, have a self motivated attitude and able to convert your leads into sales then we're keen to chat to you
**So what will you do?**
You will contribute to generating sales for iKhokha and growing our merchant base.
You will be responsible for closing sales and enhancing our customer experience.
**Deal Breakers**:
- Minimum of 2 - 3 years tele-sales, or direct sales experience.
- 1 - 2 years call centre experience with a focus on outbound sales.
- Proven track record consistently delivering on sales targets.
- Experience in using a CRM tool. Previous exposure to Hubspot will be advantageous.
- Must be computer literate and proficient on Outlook, Word, Excel, PowerPoint MS Office packages.
- Excellent selling skills & networking skills.
- Excellent communication skills, both verbal and written.
- Must be fluent in English and preferably one other South African language.
- FICA training/experience is advantageous.
**So what will you be responsible for?**
- Make cold sales calls from databases and/or lists/referrals.
- Sales calls from warm leads from various marketing channels and activities.
- Converting merchants within the sales funnel.
- Promotional or new product upsell/cross sell/service calls.
- Complete daily, weekly, monthly reporting and feedback loops as required by your line manager.
- Provide proactive feedback regarding suggested changes or improvements to scripting, sales or service procedures that could improve the business.
- Sign-up merchants and assist them with FICA documentation required.
- Cold canvasing in line with monthly goals and target customer audience.
- Facilitate warmed leads with sign up process and documentation.
- Uphold company standards and values at all times when representing the brand.
- Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly territory analysis.
- Monitor competition in the marketplace and share any relevant insights.
- Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions and making recommendations to management.
- Maintain professional and technical knowledge through ongoing self and shared learning.
- Monitor and evaluate success and failure of conversion rates from the previous week and identify solutions to failed conversions.
**Qualifications**:
- Completed Matric/Grade 12.
Additional Information
**Perks of joining the Tribe?**
- You get to work in a high growth company. Sink your teeth into meaningful work with tangible results you are accountable for.
- Hybrid, remote and in office work models.
- Remuneration & Benefits. We offer Company contributions to Medical Aid and a Group Risk Scheme.
- Visionary Leadership.
- Study leave.
- Access to on demand learning and development.
- A friendly, collaborative culture and a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so).
- If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our onsite Barista.
-
Inbound Sales Specialist
3 weeks ago
Umhlanga, South Africa iKhokha Full timeiKhokha is seeking an Inbound Sales Specialist to join our high performance inbound sales team. If you work well under pressure, have a self motivated attitude and able to convert your leads into sales then we're keen to chat to you! **So what will you do?** You will contribute to generating sales for iKhokha and growing our merchant base. You will be...
-
Inbound Sales Specialist
3 weeks ago
Umhlanga, South Africa iKhokha Full time**Company Description** iKhokha is a place where chance-takers become change-makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest-growing FinTech's in Africa, we've built a team of global change-makers who want to make an impact. If you believe in a better future, be...
-
Inbound Sales Specialist
7 days ago
Umhlanga, South Africa iKhokha Full time**Company Description** iKhokha is a place where chance takers become change makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a...
-
Inbound Sales Advisor
1 week ago
Umhlanga Rocks, South Africa Huntswood Full time**Do you always put your customers first? Are you a natural-born salesperson? Want to work for a great company with amazing benefits? If your answer is YES, YES, and YES, you should join our Inbound Sales team.** **What will you do?** - Register customer information. - Explain to customers the offer and the product benefits. - Conduct needs analysis,...
-
Inbound Mobile Upgrades
2 weeks ago
Umhlanga, South Africa Rewardsco Full time**Job Details**: - Division Rewardsco Sales- Business Unit Outbound- Minimum experience Entry Level- Company primary industry Telecommunications- Job functional area Sales- Salary R72 000 - R96 000 per annumWe are urgently recruiting for our **local mobile campaigns**, so if you have **8 months recent inbound mobile upgrades experience, **+ **Previous C3D/...
-
Inbound Sales Advisors
4 days ago
Umhlanga Rocks, South Africa Huntswood Full time**Requirements**: - National Senior Certificate (Grade 12) - Preferred Currently studying towards a tertiary qualification - Clear Credit and Criminal record - Computer literate - 2 years’ experience in Inbound/ Outbound Sales or Cold Calling Environment - Ability to upsell & cross sell international products/ services - Proven experience in the...
-
Inbound Sales Team Leader
2 weeks ago
Umhlanga, South Africa iKhokha Full timeCompany Description iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. Our office is a high performance environment where we push each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here. **Job...
-
Inbound Sales Agents
2 weeks ago
Umhlanga Rocks, South Africa Skillset SA Full timeOur USA Campaign is growing, and we're looking for Inbound Sales Agents with Broadband and Utilities experience within the US Market to join our Team! - Basic: R5250 - Attendance Bonus: R1250 - Nightshift Allowance: R1000 plus uncapped commission! Working Hours: 18:00pm - 04:00am **Job Types**: Full-time, Permanent **Salary**: R5,250.00 - R6,500.00 per...
-
Debt Collection Inbound Team Leader Required
2 weeks ago
Umhlanga, South Africa STRAUSS RECOVERY SOLUTIONS Full timeReputable company located in Umhlanga Durban area is looking for a Debt Collection’s inbound Team Leader preferably with a minimum of 2-years’ experience in the debt collections environment. Monday to Thursday 8:00am to 16:30pm - Fridays 7:00am to 15:30pm - Saturday's 8:00am -13:00pm possibility of overtime dependent upon the company’s...
-
Inbound Sales Team Leader
1 week ago
Umhlanga, South Africa iKhokha Full timeCompany Description iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. Our office is a high performance environment where we push each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here. **Job...
-
Customer Retention Specialists
4 days ago
Umhlanga, KwaZulu-Natal, South Africa Rewardsco Full timeRewardsco is a vibrant community where you can grow, thrive and be rewarded for your contributions. Our mission is to empower our employees with the tools and resources they need to succeed.About the RoleWe are seeking highly motivated and results-driven individuals to join our team as Customer Retention Specialists. As a key member of our sales team, you...
-
Sales Automation Specialist
3 days ago
Umhlanga, KwaZulu-Natal, South Africa North Coast Labour Consultants CC Full timeNorth Coast Labour Consultants CC seeks a skilled Sales Automation Specialist to join their team in Umhlanga, Durban. As a results-oriented sales professional, you will be responsible for developing new business relationships and generating new income for the company.The ideal candidate will possess drive, motivation, and attention to detail in ensuring all...
-
Outbound Sales Advisor
1 week ago
Umhlanga, South Africa Huntswood Full time**Job Overview**: As a Customer Sales Advisor, you will be an ambassador for a market-leading UK insurance brand, making warm outbound sales calls to existing customers selling insurance protection. **Responsibilities**: - Build rapport with existing customers, get to know their needs and help each customer find the right solution for them. - Explain the...
-
Sales and Customer Support Specialist
3 days ago
Umhlanga, KwaZulu-Natal, South Africa CXP are now part of the Huntswood Group Full timeJob Summary:We are seeking a skilled Sales and Customer Support Specialist to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences while achieving sales targets.Main Responsibilities:Provide world-class customer serviceDevelop and maintain strong relationships with...
-
Customer Care Agent
3 weeks ago
Umhlanga, South Africa BuDDys Full timeA dynamic and fast growing Durban based company is looking to employ inbound customer care agents on a part time basis. Own transport is non-negotiable. NB: Please note this is a night time position only, 8 hour shifts will fall within these times. 16:00pm to 03:00am Remuneration: R360 per shift Matric Computer literate in MS Word, MS Excel Flexible...
-
Sales Development Representatives
4 days ago
Umhlanga, KwaZulu-Natal, South Africa Rewardsco Full timeRewardsco is a dynamic workplace that offers a unique opportunity for growth and development. We are passionate about empowering our employees to reach their full potential and achieve their career goals.About UsWe are a leading provider of IT services and consulting solutions, committed to delivering exceptional results for our clients. Our team is...
-
Customer Service Representative
2 weeks ago
Umhlanga, South Africa Buddys Designated Drivers Full timeA dynamic and fast growing Durban based company is looking to employ inbound customer care agents on a part time basis. NB: Working hours are: Mon - Thurs - 17:00pm to 01:00am Fri - Sat - 17:00pm to 01:00am Remuneration: R300 per shift Minimum requirements Matric Computer literate in MS Word, MS Excel Flexible and able to work after hours...
-
Sales Assistant
6 days ago
Umhlanga, South Africa Nespresso SA Full time**Job Title: Nespresso Coffee Specialist** **Location**: Gateway **Experience**: 1-2 years relevant experience in direct customer sales within High end/luxury/ premium or retail brands would have an added advantage. **Position Summary** Act as an ambassador for the Nespresso brand in the Boutique. Welcome, advise and guide a clientele loyal to up-market...
-
Practice Management Sales Executive
1 hour ago
Umhlanga, KwaZulu-Natal, South Africa Dynamic Outlook Pty Ltd Full timeAbout This OpportunityWe are looking for a highly motivated Sales Growth Specialist to join our team. As a Sales Growth Specialist, you will be responsible for identifying and pursuing new business opportunities, developing and executing sales strategies to meet targets, and maintaining accurate records of sales activities and pipeline...
-
Call Centre Consultant
6 days ago
Umhlanga, South Africa Ignition Full time**Ignition Group - Umhlanga is Currently hiring for the following positions**: - Inbound International Sales - Outbound Local sales What we looking for?: - Recent Contact centre experience for over 6 Months or - Direct Sales Experience What we offer for International Campaigns? - Basic salary + Attendance bonus + Nightshift Allowance + Commission. What...