IT Technician Intern
2 weeks ago
**General Purpose**
**Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, help with completing tasks, runs diagnostic programs, isolates problem, and determines and implements solution including remote access to their computers.**
**Main Job Tasks and Responsibilities**
- Maintain daily performance of computer systems.
- Install, modify, and repair computer hardware and software.
- Clean up computers and manage antivirus software and updates.
- Run diagnostic programs to resolve problems.
- Install computer peripherals for users.
- Follow up with users to ensure issue has been resolved.
- Updated software and hardware for users
- Keep an up-to-date asset register
- IT equipment procurement
- User password resets for all system
- User setup on new computers
**Help Desk Skills and Qualifications**
Strong Computer Skills and the Ability to Troubleshoot and Diagnose Problems, Familiarity with both PC and Mac Hardware and Software, Good Customer Service Skills, Ability to Communicate Effectively to help users fix their issues and feel satisfied with the experience.
**Qualifications**
- Matric / Grade 12
- Diploma or IT Degree in IT, A+, N+ Qualification, ITIL Foundation; etc (advantageous)
- 0-2 Years’ experience as an end user Support Technician
**Job Type**: Internship
Contract length: 12 months
**Salary**: From R9,000.00 per month
Ability to Commute:
- Johannesburg, Gauteng (required)
Ability to Relocate:
- Johannesburg, Gauteng: Relocate before starting work (required)
Application Deadline: 2023/11/04
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