IT Field Manager

2 weeks ago


Cape Town, South Africa TradeLink Retail Systems Pty Ltd Full time

Urgently looking for an IT Field Manager to lead and supervise a team of Technical Support Agents and IT Field Technicians in the retail sector.

**Qualifications**:
Matric certificate

Relevant IT Qualification

5 - 7 Years experience in a similar role

Must live in or be willing to relocate to Cape Town.

Technical knowledge and experience with Storepro /Storeline /SQL/MS Server and advantage.

Own reliable vehicle.

Strong ability to manage time.

Any stock control knowledge is an advantage.

Good knowledge of field work.

**Duties**:
Conducting of daily reports:
Once a month reviewing of consultant recons
- Updating of calls on freshservice logging system
- Managing new store opening
- Liaising with FLM Project manager
- Schedule training with consultants
- Daily/weekly checks of operations at stores.
- Assisting with FLM team leaders with testing
- Assisting consultants with any issues/Hardware or software issues
- Assisting consultant with server need to be reloaded
- Assisting consultant with any queries for hardware of software.
- Assisting of repairs to be installed
- Assisting of Helpdesk consultants
- Managing of consultants

**Salary**: R20,000.00 - R25,000.00 per month

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)


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