Senior Administrative Officer: Quality Assurance

1 month ago

Pretoria, South Africa University of Pretoria Full time

**UP Professional and Support**:
DEPARTMENT OF LIBRARY SERVICES

QUALITY ASSURANCE SPECIALIST

PEROMNES POST LEVEL 9- The University of Pretoria's commitment to quality makes us one of the top research Universities in the country and gives us a competitive advantage in international science and technology development._

RESPONSIBILITIES:
The incumbent will be responsible for:

- Driving strategic decision-making through the effective utilization of data, business intelligence, and market research;
- Enhancing the overall operational efficiency and user experience by transforming raw data into actionable insights, using both quantitative and qualitative methodologies;
- Ensuring that an effective quality management system is in place that contributes to the improved quality of the library services and products;
- Developing and implementing data architectures, practices, and processes to effectively manage the department's full data lifecycle, ensuring data consistency, availability, accuracy, and security to meet the department’s information needs;
- Creating and sustaining reliable backend data pipelines using programming skills to enable clean data flow;
- Designing, localise and managing dashboards and reporting solutions to guide decision-makers and help identify risks and opportunities;
- Performing data analysis to extract meaningful insights from data and translate these insights into recommendations, guiding strategic and operational decisions, from process enhancements to resource allocation;
- Developing and maintaining performance metrics to track the department's progress across various areas, and increase productivity by developing automated reporting/forecasting tools;
- Establishing a communication plan with library staff to ensure smooth collaboration;
- Leading data engagements with cross-functional teams and establish a communication plan with to ensure smooth collaboration;
- Assisting with analytics to measure the success in various domains of the department.

MINIMUM REQUIREMENTS:

- Bachelor's Degree or B-Tech in Statistics, Data Science, Computer Science, or related field PLUS three years of experience in data analytics and business intelligence.

REQUIRED COMPETENCIES (SKILLS, KNOWLEDGE AND BEHAVIOURAL ATTRIBUTES):

- Microsoft (Excel, PowerPoint, Word, Power BI);
- Experience in data warehousing, data modeling, and/or data analysis;
- Data integration and database management techniques;
- Ability to formulate a clear problem statement, develop a plan for tackling it and clearly communicate findings verbally and in writing;
- Marketing analytics;
- Proficiency with programming languages such as Python or R, and SQL.

ADDED ADVANTAGES AND PREFERENCES:

- Postgraduate qualification, preferably in the analytical field.

The annual remuneration package will be commensurate with the incumbent’s level of appointment, as determined by UP policy guidelines. UP subscribes to the BESTMED and UMVUZO medical aid schemes and contributes 50% of the applicable monthly premium.-
- A comprehensive CV;
- Certified copies of qualifications;

CLOSING DATE: 5 December 2024-
- The_ _University_ _of_ _Pretoria_ _is_ _committed_ _to_ _equality,_ _employment_ _equity_ _and_ _diversity._
- represented designated groups._

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