Sales Coordinator

2 weeks ago

Durban, South Africa Tsebo Group Full time

**About Us**:
We are currently looking for a Sales Coordinator, to support the Sales Director and Business Development Managers by coordinating sales-related activities within the KZN region and contribute to achieving sales targets.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients **reduced costs, risk and complexities** together with **increased quality, efficiency and productivity**. We specialise in **Catering**, **Facilities Management**, **Cleaning and Hygiene**, **Pest Control**, **Protection**, **Energy**, **Procurement**, **Workspace Design**, **Engineering, Remote Camps**, and more. **Developing our people **- the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. **DOWNLOAD OUR ONE-PAGER** to find out more about who we are in a nutshell.

**Duties & Responsibilities**:
Sales administrative support to Sales Team in the regions
- Provide regions with sales-related documentation
- Keep all relevant certificates and documents up to date
- Assist with updating of above on the intranet
- Respond to requests for information
- Assist with drafting of sales-related documentation & presentations
- Assist with complete weekly sales report (includes project timelines)
- Assist with ordering of office supplies and marketing collateral
- Update contract register monthly
- Provide sales administrative support in relation to scheduling of sales meetings
- Manage and update the KwaZulu Natal Sales Commercial and Corporate data base
- Achieve deadlines and sales activity targets which are to be agreed upon in writing between yourself the BDM as set out by the National Sales Director
- Assist with compilation of sales proposals, presentations, and general sales documentation
- Ensure work is submitted on time & accurately
- Provide support with developing presentations
- Compile & update customer references for specific industries
- Assist Business Development Managers with compiling reports and commissions
- Generate and distribute (internal/external) reports as assigned by management
- Provide effective support and co-ordination with various marketing projects
- Provide reliable support-system to customers and Field Sales Representatives when out of office
- Manage and execute special projects timeously and precisely
- Monitor and report CRM utilization and compliance for the region
- Assist with trade shows and exhibitions when needed Customer focus
- Create, develop and maintain meaningful relationships with both existing and potential clients
- Tele market, canvas and research sales leads for Site Services according to weekly activity requirements, which may change from time to time
- Assist with cross selling initiatives across group divisions
- Assist with all supplier registration activity which includes updates and responding to related enquiries.
- Develop and manage the Call Planning process as per the adopted Miller Heiman process
- Receive all customer complaints and direct to the appropriate Manager
- Follow up with customers to ensure customer satisfaction
- Log and monitor all new business deals
- Quality assurance of sales collateral going to clients as well as quality compliance to Head Office Reporting
- Deliver professional, innovative, realistic sales proposals and presentations which reflect the integrity, standards, procedures and Ethos of the company
- Accurately report on segments (s) activity and produce a business plan to achieve objectives.
- Produce monthly reviews highlighting segment performance and action plan to achieve target
- Keep customer data base updated on Salesforce

**Skills and Competencies**:

- 2-3 Years’ experience in similar role
- Strong background in research and database management
- Ability to compile tenders and presentations
- Well organized and responsible with an aptitude in problem solving
- Excellent verbal and written communication skills
- Good Computer Skills
- Reporting skills
- Knowledge of administrative procedures
- Ability to work under pressure
- Ability to work in a large matrix organization
- Strong customer thinking
- Knowledge of services industry

**Qualifications**:

- Matric
- Sales and Marketing related qualification
- At least 2-3 years Sales and Marketing experience
- Experience in services orientated environment especially in Catering will be a distinct advantage

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