IT Technical Manager

4 months ago


Johannesburg, South Africa The Recruiters Full time

**Title**:
**IT Technical Manager - Westrand, JHB**:
**Salary**:

- 60000 Commensurate with salary

**Description**:

- Our client is looking for an IT Technical Manager who is responsible for managing and providing third-party IT Support Services to our external Clients and managing our internal team of IT Technicians. You will be the link between our Team and Clients, ensuring the delivery of high-quality IT Support Services and maintaining Client satisfaction.
- The IT Technical Manager may be required to be on-call outside of normal business hours to handle urgent issues or emergencies. Travel may also be required, depending on the needs of the Clients.
- KEY RESPONSIBILITIES(not limited to):

- Manage and direct the team of IT Technicians to ensure efficient service delivery to our Clients.
- Maintain and build solid relationships with our Clients to understand their IT infrastructure, systems, and needs.
- Ensure that our services meet the requirements of our Clients and troubleshoot any issues that arise.
- Regularly review Client feedback and implement improvements to our services.
- Train and mentor IT Technicians, ensuring they\\'re up-to-date with the latest IT trends, tools, and best practices.
- Coordinate with the IT Director and other stakeholders in the planning, implementation, and evaluation of modifications to existing operations, systems, and procedures.
- Manage contracts and negotiate with vendors, outsourcers, and consultants.
- Provide regular updates on service delivery and Client satisfaction to the IT Director and other relevant stakeholders.

**Category**:

- IT

**General Requirements**:

- Bachelors Degree in Computer Science, Information Systems, or a related field.
- 5+ years of experience in IT Service Management, with a focus on external Client Management.
- Proven experience in Team Management and leadership.
- Strong project management skills, with the ability to manage multiple projects simultaneously.
- Strong knowledge of IT systems, infrastructure, and trends.
- Excellent communication skills, both verbal and written, with the ability to present complex information to a variety of audiences.
- Excellent problem-solving skills and the ability to prioritize tasks effectively.
- Strong team leadership skills, with the ability to motivate and inspire team members.
- Excellent customer service skills, with a focus on Client satisfaction.
- Familiarity with IT contracts and vendor management.

**Location**:

- Johannesburg

**Consultant**:
**Cara Styles



  • Johannesburg, South Africa Sabenza IT Full time

    ServiceNow Technical Architect Architect - IT Johannesburg - Gauteng - South Africa Looking to rev up your career? Well, buckle your seatbelt because we're about to take you on a thrilling ride in the automotive industry. Minimum Requirements: - ServiceNow Certified Technical Architect (CTA) - Experience in ServiceNow-based custom app development -...

  • Test Manager

    4 months ago


    Johannesburg, South Africa Sabenza IT Full time

    Test Manager IT Manager - IT Johannesburg - Gauteng - South Africa **Job Description**: - To be responsible for managing technology in projects and providing technical guidance or solutions for work completion. - To systematically develop Test plans and ensure its execution. - To effectively manage quality performance of project deliverables. - To conduct...


  • Johannesburg, South Africa Recru-it Full time

    Position Overview: Our client is seeking an experienced IT Operations and Service Delivery Manager to lead their team. This role combines technical expertise, customer service management, and operational efficiency. The ideal candidate will have a strong background in Microsoft technologies, excellent communication skills, and a passion for delivering...


  • Johannesburg, South Africa Recru-it Full time

    Position Overview:Our client is seeking an experienced IT Operations and Service Delivery Manager to lead their team. This role combines technical expertise, customer service management, and operational efficiency. The ideal candidate will have a strong background in Microsoft technologies, excellent communication skills, and a passion for delivering...


  • Johannesburg, South Africa Sabenza IT Full time

    Digital Program Manager IT Johannesburg - Gauteng - South Africa To create, assign and track the project [module] work plans for delivery and also provide technical guidance for work completion. **Experience**: 5-7 Years **Qualification**: B-Tech **Skill (Primary)**: Scale Digital-Digital Program Management-Program Management (Digital)


  • Johannesburg, South Africa e-Merge IT Recruitment Full time

    Are you looking for a break from the same old boring business intelligence roles in corporate environments? How about something new and exciting in the gaming and betting industry? This industry-disrupting software company is currently on the lookout for a well-experienced Business Intelligence Technical lead to join their team. This company has an awesome...

  • Technical Manager

    4 months ago


    Johannesburg, South Africa EMPIRE RECRUITMENT Full time

    This position will ensure technical support to the Sales team and the Key Account Management team. This includes the function in technical pre-sales and post-sales activities, evaluating and selecting the best technical solutions that meets customer needs, managing the whole life-cycle of the customised drive solutions, from the design to testing and provide...

  • Senior IT Manager

    1 week ago


    Johannesburg, Gauteng, South Africa Recru-it Full time

    Job Title: Senior ManagerWe are seeking a highly skilled and experienced Senior Manager to join our team at Recru-it. As a key member of our IT department, you will be responsible for leading our backup and recovery operations, ensuring the integrity and availability of our data.Key Responsibilities:Backup and Recovery: Develop and implement effective backup...

  • Technical Manager

    4 days ago


    Johannesburg, South Africa Unique Personnel Ltd Full time

    Position Overview We are seeking a skilled and motivated Technical Manager to join our team. The successful candidate will be responsible for overseeing the installation, programming, testing and commissioning of solar PV systems. You will lead and coordinate technical teams, manage project timelines, and ensure compliance with industry standards. Key...

  • IT Technical Manager

    4 months ago


    Johannesburg, South Africa HR Corp Full time

    Our Company is renowned for its comprehensive IT solutions and commitment to staying at the forefront of industry trends. In this role, you will have the opportunity to collaborate with cross-functional teams, develop and implement strategic initiatives, and drive continuous improvement within our service offerings. Your technical expertise, coupled with...

  • Senior IT Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Recru-it Full time

    Job Description**Job Title:** Senior IT Manager**Job Summary:** We are seeking a highly skilled Senior IT Manager to join our team at Recru-it. The successful candidate will be responsible for leading our IT operations, ensuring the smooth functioning of our systems, and implementing strategies to improve our data protection and recovery processes.Key...

  • Technical Manager

    3 months ago


    Johannesburg, South Africa CBRE Excellerate Full time

    Position title: TECHNICAL MANAGER Position reports to: PORTFOLIO MANAGER / CENTRE MANAGER Business Unit: PROPERTY MANAGEMENT Job Grade: C5 - D1 **Main purpose / objective of the position**: To plan, direct, coordinate and budget, either personally or through subordinate personnel, all activities concerned with the operational infrastructure and operational...

  • Technical Manager

    3 months ago


    Johannesburg, South Africa Secondments Recruitment Full time

    **Job Advert Summary**: To plan, direct, corodinate and budget, either personally or through surbodinate personnel, all activities concerned with the operational infrastructure and operational management of the portfolio, including building construction and repairs, air conditioning, cleaning, fire equipment, hygiene equipment, landscaping, parking, pest...

  • Technical Manager

    4 months ago


    Johannesburg, South Africa Bidvest Facilities Management Full time

    **ROLE PURPOSE** To implement an effective maintenance system within customer facilities and ensure SLA delivery **MAIN OUTPUTS** - Drive timeous execution of effective maintenance strategies i.e. planned, preventative, corrective and emergency maintenance - Identify maintenance risks on Client’s property and equipment towards evaluation and resolution -...

  • Technical IT Manager

    4 months ago


    Johannesburg South, South Africa Kontak Recruitment SA Full time

    Johannesburg South, Gauteng - Information Technology **Technical IT Manager (JB3365)** **Johannesburg South, Gauteng** **R40 - 60 000 per month** **Permanent** **Minimum Requirements**: Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience). Proven experience in a technical leadership role within...

  • Cloud Security Manager

    5 months ago


    Johannesburg, South Africa IT Ridge Technologies Full time

    The main purpose of this position is to manage the Cloud Security Section within the Cyber Security Operations (CSO) Division and act as a liaison to the Business Solutions and Technology Department (BSTD) and business stakeholders to enable execution against cloud and emerging technology security controls and standards, across the Group. **Detailed...

  • Technical Manager

    4 months ago


    Johannesburg, South Africa CBRE Excellerate Full time

    **Main purpose / objective of the position**: With specific reference to OHS, implement systems and procedures to ensure: - all machinery are suitable for the purpose for which they are used; - they are installed, operated and maintained (including any safety equipment) in such a manner as to prevent the exposure of persons to hazardous conditions or...

  • Technical Manager

    4 months ago


    Johannesburg, South Africa Excellerate Full time

    Position title : Technical Manager Position reports to : Senior Business Manager Business Unit : Facilities Management - CBRE Excellerate **Role Purpose**: To manage and maintain the smooth running of the hard services team on site in alignment to the service level agreements. This position will be responsible for implementing the most effective...

  • Manager Technical

    6 months ago


    Johannesburg, South Africa South African Bankers Services Company Pty Ltd Full time

    **Job Description**: BankservAfrica form part of the South African National Payments System and are a trusted partner of the financial industry, including banking institutions, and therefore require that employees adhere to unwavering standards of honesty and transparency in performing their duties. PURPOSE As the Manager Technical (Electrician), your...

  • Technical Manager

    4 months ago


    Johannesburg, South Africa Tych Business Solutions Full time

    **Job ID**: 68623**Date Posted**: Posted 5 hours ago**Location**: Johannesburg**Job Title**: TECHNICAL MANAGER - JOHANNESBURG - GAUTENG **About Client** As Technical Manager, it’s an interesting time for you to come on board at this company. Around the world, we connect the supply of and demand for vital products and resources. Energy that allows people...