Head of Restaurant It

5 months ago


Cape Town, South Africa Sagen Advisory Full time

**PURPOSE OF ROLE**:
A key strategic partner for the Group’s restaurant leadership, overseeing the development of restaurant technology strategy, solution discovery, service management, risk management, and relationship management within the IT domain. Reporting directly to the Chief Information Officer, this senior role plays a crucial part in bridging the gap between the brands and IT. The incumbent offers high-level consulting support and guidance during significant IT initiatives, ensuring effective communication of decisions, priorities, and pertinent technology developments to relevant staff levels. Proactively sharing insights on restaurant and technology risks and opportunities, contributes to gaining a competitive advantage for restaurant franchisees.

**MINIMUM REQUIREMENTS**:

- **10+ years of leadership experience in Restaurant or Retail Operations, IT Management**:

- Extensive background in restaurant or retail IT, highly recommended
- Proven track record in leading process improvement initiatives
- **Preferable experience in restaurant, retail, and/or eCommerce in South Africa**:

- Demonstrates creative problem-solving skills
- Strong negotiation abilities
- Excellent customer service orientation
- Highly organized and detail-oriented
- Effective time management and planning skills
- Adaptable to change with agility
- Ability to work independently
- Self-motivated, and thrive under pressure within established timelines.

**DUTIES and RESPONSIBILITIES**:

- Develop and implement restaurant solution roadmaps.
- Collaborate with restaurant leadership and strategic vendors to enhance the future restaurant platform for franchisees.
- Create solution concepts and business cases for new investments.
- Identify, screen, and evaluate new solution opportunities to address customer needs.
- Partner with key staff to develop strategic business plans.
- Oversee solution launches for maximum positive impact.
- Ensure technology-driven advantages in restaurants and customer interactions.
- Lead and mentor the IT restaurant team.
- Drive data-centric business process improvements.
- Ensure seamless operational IT services across restaurants through SLAs and active monitoring.
- Conduct initial business analysis and prepare recommendations and business plans.
- Analyze information and present recommendations to senior management.



  • Cape Town, Western Cape, South Africa Professional Career Services Full time

    Job OverviewWe are a leading restaurant group in Cape Town seeking exceptional Head and Sous Chefs to join our team.Estimated Salary: R450,000 - R550,000 per annumThis is a competitive salary range based on industry standards and the requirements of the role.ResponsibilitiesLead and manage kitchen staff effectively to ensure seamless service...


  • Cape Town, South Africa Tych Business Solutions Full time

    Our client, a dynamic and growing luxury brand of restaurants within Cape Town, are looking for passionate individuals who enjoy the challenges of the Hospitality industry. Individuals who want to grow with a team and continuously improve personal skills. **Responsibilities and Requirements**: - This is an Operational position and not office bound. - Must...


  • Cape Town, South Africa Viv Gordon Placements Full time

    Calling all Brand buffs! It’s your lucky day because we have an exhilarating opportunity for a senior “hot shot” Head of Brand at a well-loved, iconic South African restaurant chain Group’s Cape Town HQ. In this terrifically exciting role as Head of Brand, you will be responsible for driving the growth of the Brand portfolio through breakthrough...


  • Cape Town, South Africa City of Cape Town Full time

    **JOB DESCRIPTION** JOB TITLE**:ASSISTANT RESTAURANT MANAGER (ARM)** **PURPOSE OF JOB** To achieve sustainable sales and profits by assisting the RGM with the running of the restaurant and team through the KFC systems and processes through Driving & Executing: - a winning culture through KFC principles - systems and processes to ensure that operational...

  • Restaurant Supervisor

    6 months ago


    Cape Town, South Africa CTICC Full time

    **The main purpose of this position is**: The Restaurant Supervisor is responsible for assisting the Beverage and Restaurant Manager for the upkeep and maintaining of service standards of the Restaurants. They are responsible for effectively assisting the staff and baristas on duty to execute their daily operational duties. In addition, the Restaurant...


  • Cape Town, South Africa Simply Asia Thai Food & Noodle Bar Full time

    Simply Asia Thai Food & Noodle Bar located in Sunningdale, Cape Town is looking for a Junior restaurant Manager to start mid October 2024. - Must be South African - Must live in the Table View, Parklands area - Must be able to work day & night shifts (day shifts are: 09:30-16:00) (night shifts are 16:00-22:00) - One day off - Must be very clued up with Pilot...


  • Cape Town, South Africa HotelJobs.co.za Full time

    Are you a dynamic and experienced leader in the hospitality industry? We are seeking General Restaurant Managers and Restaurant Managers to oversee and drive the standards in various luxury properties across Cape Town. As an all-rounder, you will be responsible for ensuring the optimum achievement and retention of guests, providing them with a memorable...

  • Head Waiter

    5 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    **HEAD WAITER NEEDED - INTERNATIONAL OPPORTUNITY - MIDDLE EAST** **REQUIREMENTS / MUST-HAVES**: - Must have Supervisory / Management Experience - Must have waitering experience - Must have worked at 3* and up hotels, restaurants, resorts etc **SKILLS**: - Confident - Positive - Attention to detail - Time Management

  • Operations Coordinator

    5 months ago


    Cape Town, South Africa The Roberts Connexion Full time

    A dynamic and growing luxury brand of restaurants and hotels within Cape Town. Is looking for passionate individuals who enjoy the challenges of the Hospitality industry. Individuals who want to grow with a team and continuously improve personal skills. - This is an Office bound position. - Strong administrative skill. - Must have restaurant and luxury brand...

  • Operations Assistant

    5 months ago


    Cape Town, South Africa The Roberts Connexion Full time

    A dynamic and growing luxury brand of restaurants and hotels within Cape Town. Is looking for passionate individuals who enjoy the challenges of the Hospitality industry. Individuals who want to grow with a team and continuously improve personal skills. - This is an Operational position and not office bound. - Must have 5 years' + GM restaurant management...

  • Operations Coordinator

    5 months ago


    Cape Town, South Africa The Roberts Connexion Full time

    A dynamic and growing luxury brand of restaurants and hotels within Cape Town. Is looking for passionate individuals who enjoy the challenges of the Hospitality industry. Individuals who want to grow with a team and continuously improve personal skills. - This is an Office bound position. - Strong administrative skill. - Must have restaurant and luxury brand...


  • Cape Town, South Africa The Roberts Connexion Full time

    A dynamic and growing luxury brand of restaurants and hotels within Cape Town. Is looking for passionate individuals who enjoy the challenges of the Hospitality industry. Individuals who want to grow with a team and continuously improve personal skills. - This is an Operational position and not office bound. - Must have 5 years' + GM restaurant management...

  • Restaurant Manager

    6 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    Very busy restaurant in Cape Town Central is looking for a Restaurant Manager. - Provide full operational and some administrative support - Extensive guest interaction with a hands-on approach to guest service and on the floor experience. - Ability to Handle guests complaints and Staff disciplinary - Managing and rostering staff - Dissemination of delegated...

  • Restaurant Manager

    2 months ago


    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Steeped in years of history this celebrated heritage site has been meticulously rebuilt and restored to reflect its original charm and beauty. Situated within the heart of Stellenbosch, the restaurant offers a uniquely sophisticated fresh and inviting ambiance, a magical culinary experience and a full range of signature and premium wines to compliment...

  • Foh Restaurant Manager

    6 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    My client is seeking an experienced FOH / Restaurant Manager, well trained and experienced in systems, controls and finance and HR to head up this busy operation specializing in the guest experience and overall smooth running of a busy operation Duties & Responsibilities - _ excellent communication skills and lots of positive energy_ - _ the ability to...

  • Restaurant Manager

    3 months ago


    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Steeped in years of history this celebrated wine estate has been recently renovated and rebuilt to reflect its original charm and beauty. Situated just a few minutes away from central Stellenbosch, this beautiful estate offers a uniquely sophisticated fresh and inviting ambiance, a magical culinary experience and a full range of signature and premium wines...


  • Cape Town, South Africa HotelJobs.co.za Full time

    This extremely busy luxury hotel in the heart of Cape Town is in search of a skilled and highly organised **BANQUETING and RESTAURANT MANAGER**. This one of its kind 160-seater conference or banquet venue offers panoramic views over the city’s skyline with floor to ceiling windows while the restaurant offers similar 360-degree mountain and sea views with...


  • Cape Town, South Africa HotelJobs.co.za Full time

    **Required for my client, a trendy, high volume casual fine dining restaurant on Cape Town's prestigious Atlantic Seaboard, an experienced restaurant office administrator with the following characteristics**: **A pleasant, professional and outgoing manner and an ability to interact with staff and guests in a friendly and supportive way.** **A well spoken...


  • Cape Town, South Africa Portside Consulting Full time

    Head Waiter will supervise and coordinate the functions of the restaurant sequence of service and all essential duties and responsibilities outlined below. These locations include but are not limited to Main Dining Room, Windjammer, and Specialty Restaurants. Utilizes appropriate food and wine terminology and pronunciation. Maintains complete knowledge of...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    **RESTAURANT MANAGER** This renowned establishment is looking for a Restaurant Manager who will be responsible for this bustling 140 - 160 pax restaurant, to ensure that the restaurant operates efficiently and profitably while maintaining their reputation and ethos by coordinating a variety of activities. **MAIN RESPONSIBILITIES** **MAIN REQUIREMENTS** -...