External Sales Representative

2 weeks ago

Durban, South Africa Unique Personnel Full time

**Job Number**
- 72601

**Job Type**
- Permanent

**Job Title**
- External Sales Representative

**Computer Skills**
- MS Excel,MS Office,Pastel

**Industry**
- Industrial Engineering

**City**
- eThekwini (Durban)

**Province**
- Kwazulu Natal
- Main Purpose of Job:
- Responsible for Increasing Market Share and Sales through effective Sales and Enhanced Customer Satisfaction- Responsibilities:
- Responsible for increasing market share:
- Formulates short and medium term sales targets and objectives.
- Responsible for market coverage within the battery market
- Measure sales and set objectives in line with departmental budgets.
- Gather market intelligence on customers, competitors and markets.
- Promote sales by utilizing market intelligence and technical knowledge
- Distribute product promotion and advertising material in order to enhance company and product visibility.
- Organise brochures, catalogues or sales material for customers.
- Conduct sales presentations when required.
- Inform management regarding new customer requirements.
- Compile and maintain updated records of sales reports
- Effective Liaison with Customers:
- Responsible for intensive customer liaison with regards to their requirements, striving for customer satisfaction.
- Prepare quotations for customers.
- Obtain approval for quotation before submitting it to customers.
- Visit customers to discuss their orders, requirements and needs.
- Provide advice to customers where required.
- Provide technical help and support to customers where required.
- Inform management of possible problems and customer concerns in the market.
- Plan daily sales calls and contact customers as per plan to achieve monthly forecast.
- Keep record of call list and follow-up on leads.
- Arrange and deliver product training for customers when required.
- Liaise with Internal Sales and Warehouse:
- Liaise with stores regarding goods received, damaged or goods short received**.**
- Conduct stock analysis of slow moving items.
- Monitor back order situation and update customers on regular basis regarding the status of the backorders.
- Market and advise customers on new products, imminent stock shortages, when specials become available and the price thereof, additions to the range and all related information.
- Assist with Effective Technical Marketing of company's products:
- Conduct technical presentations and shows.
- Participate in trade shows.
- Set up merchandise displays.
- Assist customers with product information.
- Responsible for investigating all product complaints, warranty claims and ensure appropriate action is taken**Inherent Requirements**
- Senior Certificate / Grade 12.
- Sales Certificate or Diploma (Advantageous)
- Electrical/Technical Experience
- External Sales Experience.
- Communication Skills.
- Code 08 Drivers License
- Own Vehicle
- a) Computer literacy qualification is an advantage. Ability to use word processing and spreadsheet.- b) Admin/Office experience or any experience that demonstrate similar abilities.- c) Essential requirements and strong organisational skills with excellent attention to detail, a willingness to develop and learn new skills.- d) Good computer skills, particularly Microsoft Outlook, Word Excel and pastel.- e) Fast, accurate data entry skills.- f) Strong interpersonal skills both with staff and senior managers.- g) Able to work under own initiative, be proactive and work efficiently as part of a team.- h) Able to work under pressure and to deadlines.- i) Flexible, courteous, friendly and positive approach.- Good voice projection**What Qualification**
- Matric

**Minimum Qualification**
- Matric

**Status**
- Available

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